The Address Connolly

We found the room and location was good value for money overall. The area in which the hotel is located is not a prime hot spot for bars / restaurants but within walkable distance to the main centre and taxi to hotel from Dublin airport s around 20 euro. A little bit disappointed we didn't have the room checked after staying 3 nights. Could have benefited from clean towels / toiletries etc. However, reception did sort it as soon as mentioned. If i was being super picky, there are sensory lights under the bed which made it frustrating in the night - if you moved your legs too quickly they'd go off in the middle of the night. less

We had great service the fruit bowl was not at all as advertised to the picture no grapes or exotic fruit included, the bar service was table service we had out first round of drinks delivered after a while then no one came back to us to serve us again, we decided to give up and leave and were then told we could ha e gone to the bar ourselves which we didn’t know and would have preferred less

On arrival the hotel is immaculate. The decor and lighting is stunning and really wows. Check in was granted to us early and went very smoothly. We paid for an upgrade and even then the room was just OK. Not immaculately clean and missing a few special touches.. E.g. There are tea bags but no kettle, no slippers/robe as advertised, etc. As per many other comments the rooms are very hot, even with the window open (it only opens slightly) and/or the AC on we were often very hot. The shower pipes made a weird noise if we had it on full blast so we never did that, and the toilet often didn't flush properly first time around. Nonetheless, it all worked. The bed was large and comfortable, the was an iron and board, fridge, good TV, towels (although quite crisp and scratchy). Most disappointing was there is no turn down service - which we weren't told about, we just found out naturally. Spending 5 days in one place with no one to take the bins, provide new towels, toilet roll, provide new coffee capsules or mugs, really really detracts from your experience. Even in my own home I wouldn't go 5 days without giving a room a wipe down! We didn't eat breakfast here as many reviews said it was over priced for what it was. But we enjoyed many cocktails in the beautiful bar, Sean is a treasure and was truly wonderful. The cocktails are great and we came back here after dinner elsewhere multiple times because of how good they were. Staff on the whole were very nice. Some weren't particularly on the ball.. On occasion we had to ask for things several times, but they were always happy to help. Another issue which isn't really the hotels fault is the area. I wouldn't have known this beforehand but Connolly is really quite a dodgy area. It is a short walk to the more touristy hot spots which are more up market but unfortunately as a woman, if I didn't have my boyfriend with me, I wouldn't feel safe outside the hotel. We witnessed a fist fight round the corner at 10am in the morning, lots of people who seem drunk or out of it, or shouting and arguing. It's a very run down area of Dublin, which is a shame as the hotel inside is very glamorous. I would say we've enjoyed our stay here. Nothing has gone disastrously wrong and it's provided somewhere to sleep in comfort and most of what we needed. But I probably wouldn't come back. Except for a cocktail :) less

I came here on the 20th with my boyfriend and his friends for a show in Dublin. The hotel itself is very attractive with very good amenities. The rooms are chic and modern, with a very impressive digital system to control the lights and curtains. However, we attended the bar downstairs and were very disappointed with the service. First of all the staff seemed clueless and didn’t appear to know what they were doing. The menu explained if any drinks weren’t to your liking they would make one of your choice. They refused to do this. We brought it up and we’re told they’re only sticking to the drinks in the menu. Secondly, we ordered drinks at 10.45 and didn’t receive them to 23.35. One of our friends went to the bar to enquire and we’re extremely rude. They ignored him for a considerable amount of time before any one came near him. His response to why we hadn’t received the drinks was “it’s just fell through the cracks” but the drinks were sitting at the bar and one of the other staff members pointed them out. One staff member Tegan was very polite and made the experience far better. She was the only one with a bit of banter and manners. Overall the experience wasn’t the worst but the service in the bar could be improved. less

We have recently returned from a lovely weekend in Dublin. The hotel is beautiful, very modern and clean. Check in was quick and straight forward and our room was spacious with a nice big comfy bed and walk in shower. (We upgraded to one of the more modern rooms) The bar area and restaurant had a nice buzz about it and the staff were very friendly. We had breakfast in the cellar room one morning and that was also very good with lots of selections; cooked breakfast, pastries, fruit and a choice of different cereals were on offer. We didn’t get offered any tea or coffee though, which was a shame. One thing that does need attention is the air conditioning and light sensors in the rooms. With it being November I know that air conditioning isn’t on everyone’s checklist but we like a cool room and the air con just didn’t do anything. Also, the light sensors that I assume are there for when you need to get up in the night are too sensitive/faulty. The lights kept turning on throughout the night and I am a light sleeper so this was very annoying. Overall the hotel is great for the price and the location was handy. We would probably return if the above notes were addressed. Thanks less