Ten Hill Place Hotel, BW Premier Collection

Excellent service and excellent staff, really helpful and friendly, can really recommend this hotel, will without no doubt stay here on my next visit to Edinburgh it was a really pleasant experience, so thank you. less

This hotel is a little bit of a gem off the beaten path and doesn’t really advertise itself too much. It used to be the site of the Royal College of Surgeons and is in fact next to the medical school. All profits go to the medical school. So the mission is a noble one. LOCATION: superb, particularly if you’re attending the festival. It is one block from the EIF festival theater and one block away from the raucously joyous going one at the greens of Edinburgh university for the Fringe. Both EIF and Fringe are so large and widely dispersed in the city it’s impossible to be at the center of everything but at this hotel you’re only a 15 minute walk to most venues (with the exception of those north of the bridge). Furthermore, if you’re traveling out or Edinburgh it’s only a 15 min walk to Waverley station (or you could take any number of buses that go there every 10 min stopping around the corner from the hotel), a 25 min walk to the airport tram at St Andrews Square (or, again a short bus ride), and the 37 to Penicuik which will take you to Rosslyn Chapel stops just around the corner. ROOMS: it’s just been redone so they’re quite modern and posh, a little tight but typical for small European hotels - actually quite a deal for what they charge. The showers and bathrooms are really lovely. They offer soft and firm mattresses. No aircondition but you don’t need it in Edinburgh - just crack the window if you’re warm - heating of course. BREAKFAST AND RESTAURANT. The buffet is large and plentiful. The hotel is quite literal - everything on the menu is always there and exactly described. The quality is good - nothing extraordinary but a great filling place to start your day, especially if you plan to skip lunch. The dining area offers drinks in the afternoon and dinner starting at 5 PM. Again, the hotel is a bit literal (its name is its address) and this carries onto the dining as the restaurant is just called “Drinks and Dining.” It’s a shame it’s not catchier as the food is really quite good. It’s not an extensive menu but all really well done and well prepared. The Scots are really keen about their desserts (or puddings) and this place is no exception - in particular the soufflés and the tarts. SERVICE: The staff are very sweet, friendly, well intentioned, and eager. There were some bobbles as I think we were one of the first bookings after the renovation and thus on a bit of a “shakedown” cruise - but they always did their best to get things sorted expeditiously. The staff are all lovely people but may lack a bit of the “polish” you might see at some other places in terms of the “language of customer service” - which is actually kind of refreshing. PERKS: we were offered £10 coupons for use at the restaurant and various nearby bars and cafes - one for every night of stay. Do use them at the restaurant - we had a really lovely dinner there. less

Stayed here with my wife and toddler. Overall Excellent hotel, recently renovated, and located near old town Edinburgh. The full Scottish breakfast was delicious and a good start to the day. I would highly recommend this hotel. less

The hotel is great located just 5 minutes walk from the Royal Mile. The rooms and the public areas were clean and tidy at all times and the staff is welcoming and helpful. Since we were with family they offered to help with the luggage. Both the hotel and the restaurant is superb. On top of that, all the hotel staff will go above and beyond to help. They were under refurbishment but the hotel management arranged to be noisy just on the early afternoon so we did not have problems about the noise at all. The rooms were big and clean. With complementary water and other complementary extras on request. It is located just at the Surgeons Hall behind Surgeons Hall Museum so it was very quiet. less

the hotel is presently under renovation. As such it had some negatives. The front desk is right at the entrance. So there isn't a lot of room. The resaurant and bar have been moved together so again, there is't much room and you sit at the tables for a drink since there isn't a "bar". The day we checked out the elevator wasn't working. So we had to use the stairs. Fortuantly we were only one floor up. But in their defencse the staff offered to help move our luggage. It was also really warm in Scotland and thier A/C only cools to 19 degrees C. So the room was really warm. The staff did try to help with bringing up a fan. I'm sure the hotel will be much improved after the construction. Should call before you book. less