Ok For A Night But That Is All
This is a very inexpensive place to stay in a good area near lots of restaurants, etc. What is the old saying, you get what you pay for, well this holds true here. Let me start with the good stuff, ch... more
This is a very inexpensive place to stay in a good area near lots of restaurants, etc. What is the old saying, you get what you pay for, well this holds true here. Let me start with the good stuff, cheap, pretty comfortable bed, friendly desk clerk, great location, and quiet hotel. The air in the hotel room was awesome. This is one hotel I have been at that you can actually control the air.
Now onto the bad, not a very clean room, there was a coke bottle top and stuff on the floor, the clerk did not give us the wi-fi password or any other type of information. There is no pool or hot tub here, breakfast was not stocked at all and was never stocked. The attendant would put out 1 or 2 spoons, a couple pieces of bread, and the hotel was full. It was ridiculous, granted you don't want waste, but at least put out enough to feed the people there. There was a spoon of eggs, that is all they would bring out and they were cold. The same goes for the toilet tissue and Kleenex. They did not have but 2 half rolls of toilet tissue. It was the same in the lobby bathroom, only a half roll of tissue.
Would I stay again if in the area, I can't say I would unless it was for one night and I was low of funds. There has to be lots better places to stay than this one. less
DHARMESH P, Manager at SureStay Plus Hotel by Best Western Chattanooga Hamilton Place, responded to this review
Dear valued guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.