SureStay Plus Hotel by Best Western Southern Pines Pinehurst

1675 US Highway 1 S, Southern Pines, North Carolina, 28387-7038, United States
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SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Experience this Southern Pines North Carolina hotel offering comfortable and affordable accommodations near several North Carolina championship golf courses and Fort Bragg.

Welcome to the SureStay Plus by Best Western Southern Pines Pinehurs
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1675 US Highway 1 S, Southern Pines, North Carolina, 28387-7038, United States

Reviews of SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Traveller Overview:
4.0 Rating: 314 reviews
Excellent 47%
Very Good 28%
Average 11%
Poor 8%
Terrible 4%
Rating

TravelDude10535, wrote review 10/06/2020

Very sad

My brother and I stayed there this month for some family business. This was a very poor excuse for even an inexpensive hotel. 2nd day arrived back at room, never been cleaned. 3rd day morning I asked ... more

Rating

jenniferpZ8598JA, wrote review 18/04/2020

Excellent Hotel

They found mold inside my house during the Coronavirus epidemic and I decided it was safer to stay at a hotel to protect my family until the mess was cleaned up. The hotel staff was very accommodating... more

Owner Response
JenniferJ3552, Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
Thank you so much for staying with us. Raf Athar GM
Rating

xxxSally, wrote review 06/02/2020

Amazing Staff

The staff is always great with my kids and family when we stay at the SureStay Plus. Since we came last year the hotel has done a great job with the new rooms and breakfast. The grounds were clean. Th... more

Owner Response
JenniferJ3552, Guest Relations Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
Thank you for the GREAT review. Our staff is alway looking forward to taking care of our guest.
Rating

Uniquengay71, wrote review 03/02/2020

Unprofessional

Staff walked out of the office taking to me with a full mouth, spitting food as she was talking about my reservation. I just moved to town had my license changed and was told that because i was a "loc... more

Owner Response
JenniferJ3552, Guest Relations Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
The hotel does have a policy in place for reason. We often find local guest that stay with us damage our rooms and smoke in our non smoking rooms. As i recall you did not have the funds on your debit card for the 100.00 deposit that is required at the hotel.
Rating

JustinB902, wrote review 26/01/2020

Ok Hotel , Needs some updating

The best western southern pines is located in the main business area on US 1. Average stay a night for this hotel is about 70.00 plus tax. The rooms are fair for the price but could use some updating.... more

Owner Response
JenniferJ3552, Guest Relations Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
Hello Sir. I wanted to take the time to let you know that the hotel room you stayed has been newly renovated. All of the furnishings and tv are all new less then a month. We are sorry you didn't appreciate the new furnishing we choose to put in the rooms.