SureStay Plus Hotel by Best Western Southern Pines Pinehurst

1675 US Highway 1 S, Southern Pines, North Carolina, 28387-7038, United States
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SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Experience this Southern Pines North Carolina hotel offering comfortable and affordable accommodations near several North Carolina championship golf courses and Fort Bragg.

Welcome to the SureStay Plus by Best Western Southern Pines Pinehurs
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Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of SureStay Plus Hotel by Best Western Southern Pines Pinehurst

Traveller Overview:
4.0 Rating: 310 reviews
Excellent 47%
Very Good 28%
Average 11%
Poor 8%
Terrible 4%
Rating

JustinB902, wrote review 26/01/2020

Ok Hotel , Needs some updating

The best western southern pines is located in the main business area on US 1. Average stay a night for this hotel is about 70.00 plus tax. The rooms are fair for the price but could use some updating.... more

Rating

VirginiaH535, wrote review 02/01/2020

Didn't expect or really need much for this stay - just one night's sleep during travel.

After booking for 4 people found only 2 towels. Went to desk to be told she can't get any. Then found finger nail on bed so needed to transfer rooms. Employees completely unconcerned about any issue. ... more

Owner Response
JenniferJ3552, Guest Relations Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
We do apologize that you had so some issues with your stay. When making a reservation we don't know how many people will be the room but are more than willing to give guest more towels.
Rating

KirsiB, wrote review 10/12/2019

Disappointed

I was reading reviews here and decided to go here instead of Microtel. Room was tiny and sink wasn’t even in the bathroom. Bed was so uncomfortable and pillows half the normal size. To top my sleeples... more

Owner Response
JenniferJ3552, Guest Relations Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon.
Rating

Venture57771949044, wrote review 30/11/2019

Excellent stay at this hotel.

Great hotel for the price, comfort, location, breakfast, cleanliness, pet friendly and caring staff. I love the new renovations too. A very safe and comfortable stay with easy access from the highway.... more

Owner Response
JenniferJ3552, Guest Relations Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
Rating

Donene M, wrote review 25/10/2019

Disappointing experience in a pet friendly room

To start on a positive note....the staff, with the exception of one, were delightful. I truly feel they wanted to take great care of us, but were hampered by the facility and management. The excepti... more

Owner Response
JenniferJ3552, Guest Relations Manager at SureStay Plus By Best Western Southern Pines Pinehurst, responded to this review
Dear Guest! Thank you for taking time to write your comments and appreciation on Trip advisor. We always welcome feedback from our valued guests to help us maintain and improve our product and services. Thank you for visiting and we hope you will return soon.