SureStay Plus Hotel By Best Western Salmon Arm

61 10th Street SW, Salmon Arm, British Columbia, V1E 1E4, Canada
based on 563 reviews Trip Advisor Logo
View Photos
  • Low rate guarantee
  • Free WIFI
  • 250+ hotels in GB

Room & Rates

Secure the best rate with Best Western Rewards.
Exclusive discounts always available to Rewards members. Joining is free and easy.

SureStay Plus Hotel By Best Western Salmon Arm

Stay at this newly renovated Salmon Arm hotel located directly off the Trans Canada Highway halfway between Vancouver and Calgary.

The SureStay Plus Hotel by Best Western Salmon Arm is situated just off the Trans-Canada Highway in British Co
show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00
61 10th Street SW, Salmon Arm, British Columbia, V1E 1E4, Canada

Reviews of SureStay Plus Hotel By Best Western Salmon Arm

Traveller Overview:
4.0 Rating: 563 reviews
Excellent 25%
Very Good 42%
Average 20%
Poor 7%
Terrible 3%
Rating

eldonb935, wrote review 11/09/2020

Very pleased

Very efficient check in. Pleasant staff. Room was a good size and was spotless. Well appointed with frig, microwave, coffee station, etc. Bed was comfortable and the location provided a good, quie... more

Owner Response
Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus Hotel by Best Western Salmon Arm, responded to this review
Thank you for taking the time to review our property. Such a great review as well. We enjoy having you stay with us and look forward to the next stay. Thank you for your input. Safe travels!
Rating

conlondarrin, wrote review 03/09/2020

Nice place

Stayed here twice this year. Staff was great. Room was clean. Great breakfast first time we stayed but limited the next time due to COVID-19. This will be the place to stay the next time we are in tow... more

Owner Response
Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus Hotel by Best Western Salmon Arm, responded to this review
Thank you for taking the time to review our property. Such a great review as well. We enjoy having you stay with us and look forward to the next stay. Thank you for your input. Safe travels!
Rating

Maps31247320598, wrote review 26/08/2020

Should pay more attention on cleaning

The lighting is poor and even the bedside light broken. Overall need more cleaning ...dusty everwhere; especially Cov19 !...scary! The carpet is so dirty. I found out because I forgot my sleeper and ... more

Owner Response
Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus Hotel by Best Western Salmon Arm, responded to this review
I sincerely apologize for the problems you incurred while staying with us. A quick call to the desk would have had you happily moved to a different room, one that met with your approval. Unfortunately, that does not excuse the room you were rented. That is not the way we normally look after our rooms, especially at this time! This has been taken up with housekeeping management to be rectified. Thank you for your input. Stay safe.
Rating

JohnnyOnspot92, wrote review 15/08/2020

OK but...

Pretty expensive for what you get. Old, and there's a funky smell in the room (could be the A/C?). Location is ok, as in it's not too close to the highway so it's quiet. Passable but would chose so... more

Owner Response
Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus Hotel by Best Western Salmon Arm, responded to this review
Thank you for taking the time to review our property. Yes, you are quite correct, the AC unit was the culprit. We were just in the process of cleaning every one of them and unfortunately, your room had not been done yet. A quick call to the front desk would have had you happily moved to a different room, one that met with your approval. Daily, we check our comparable competitors in the area and we keep are rates in line with theirs. They also are under the same restrictions as we are. Thank you for your input. Safe travels!
Rating

Neil_from_BC, wrote review 04/08/2020

Not what we expected

We thought being near the water would be a good thing, but the lakeshore is a marshland that can be pretty smelly (not the hotel's fault, but that's the odour that may greet you in the parking lot). O... more

Owner Response
Best Western Salmon Arm, Guest Services / Front Office at SureStay Plus Hotel by Best Western Salmon Arm, responded to this review
Thank you for your comments. We are taking them up with management. Also, we are in the process of changing out our mattresses, but unfortunately it does not seem like the room you rented had been done yet. Again, thank you for your input. Stay safe!