Very dirty
Booked for a week stayed 1 night. Was extremely filthy even under very dim lighting. Large nasty stains on the curtains, toilet did not flush. There was s plunger next to the toilet which indicated... more
Booked for a week stayed 1 night. Was extremely filthy even under very dim lighting. Large nasty stains on the curtains, toilet did not flush. There was s plunger next to the toilet which indicated a known issue. less
Sophia Gutierrez, Owner at SureStay Plus Hotel by Best Western Omaha South, responded to this review
Hello,
Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. I am very sorry for the impression we left you with, and we hope you will return to experience our continuing improvements.