SureStay Plus Hotel by Best Western Gold Beach

29232 Ellensburg Avenue, Gold Beach, Oregon, 97444-7719, United States
based on 912 reviews Trip Advisor Logo
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rating TBC

SureStay Plus Hotel by Best Western Gold Beach

All of our rooms are ocean front with a private balcony, so regardless of which level you choose, you get an ocean view!

Please note, we DO NOT have an elevator! We have three (3) floors to choose from!

Our upper level (3rd floor)
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Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of SureStay Plus Hotel by Best Western Gold Beach

Traveller Overview:
4.0 Rating: 912 reviews
Excellent 40%
Very Good 32%
Average 16%
Poor 6%
Terrible 4%
Rating

r112bbette, wrote review 04/12/2019

Big disappointment...don't recommend.

Very rundown property which is unfortunate because of great ocean location. Property needs major updating. Thin walls, doors don't open and close, old rough dinghy linens and had a room with stained... more

Owner Response
gbresortmanager, Manager at SureStay Plus Hotel by Best Western Gold Beach, responded to this review
We are so disappointed that we were not successful in making your stay an exceptional stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. Please know that your feedback will make a difference and will allow us to follow up internally & implement improvements to ensure we offer a better experience for guests in the future. We are in the exciting process of remodeling our hotel! There are a lot of things in the works from new paint, new tiles, new draperies, patch & repair and so many other things that are in the works! We can't wait to see how it all turns out. We do hope that you will come visit us again when it is all done!
Rating

Carole T, wrote review 03/12/2019

Definately want to visit again

Our 5 night stay was very nice. Room was clean and comfortable, staff was pleasant and accomodating to our requests. Beautiful view, short convenient walk to beach. Will definately stay here again wh... more

Rating

wheeler345, wrote review 27/11/2019

GREAT Hotel

Really nice hotel that was very clean and well maintained. There was a nice trail with easy access to the ocean and they have an indoor pool and a private balcony with each room to enjoy a view of th... more

Owner Response
gbresortmanager, Manager at SureStay Plus Hotel by Best Western Gold Beach, responded to this review
Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.
Rating

garrydwyatt, wrote review 25/11/2019

The ocean greets you as you enter your room.

From the front door we could see the ocean and the patio door was left ajar so we could hear it too. The staff is genuinely happy and helpful. The room was comfortable and breakfast was good. Biscu... more

Owner Response
gbresortmanager, Manager at SureStay Plus Hotel by Best Western Gold Beach, responded to this review
Your comments on our performance were much appreciated and shall be shared the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We are very pleased that you were able to listen to the sounds of the ocean. Though you provided high scores on all categories the over all score was a 1. Was this in error? Thank you
Rating

jmnzorro, wrote review 24/11/2019

Not the "best" Best Western, but Fair.

Fair hotel on the beach.... The hotel is okay, needs updating in many areas. The proximity to the beach is really great and everything was very clean, bed super comfy. Staff was nice. Breakfast was d... more

Owner Response
gbresortmanager, Manager at SureStay Plus Hotel by Best Western Gold Beach, responded to this review
Thank you for taking the time to provide your feedback. Your comments on our performance were much appreciated and shall be shared the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark. We are in the exciting process of remodeling our hotel! We are continually working on making improvements and upgrading our facilities. There are a lot of areas being refreshed; from new paint, new tiles, new draperies, patch & repair and so many other things that are in the works! We can't wait to see how it all turns out. We do hope that you will come visit us again when it is all done! Are there any comments or specific feedback that you can provide me with about breakfast? We always love to hear your suggestions and opinions in order to implement improvements in all of our departments. Your satisfaction is very important to our entire team.