SureStay Plus Hotel by Best Western Edmond

2700 E 2nd Street, Edmond, Oklahoma, 73034-6711, United States
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SureStay Plus Hotel by Best Western Edmond

With our brand new transition to the SureStay Plus Hotel by Best Western Edmond. Our pool, hot tub, fitness center are closed until further notice due to mandated restrictions. For the safety of our guests and staff, the hotel is offering a Grab & Go show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
2700 E 2nd Street, Edmond, Oklahoma, 73034-6711, United States

Reviews of SureStay Plus Hotel by Best Western Edmond

Traveller Overview:
4.0 Rating: 458 reviews
Excellent 42%
Very Good 31%
Average 13%
Poor 7%
Terrible 5%
Rating

danrutledge, wrote review 01/03/2021

Nice

Everything was nice but my credit card was overcharged by $30. I was told the price was $65 & signed the form, a week later my CC bill stated it was charged $95. Currently disputing charge through m... more

Rating

F2715PHchrisb, wrote review 02/02/2021

Clean Rooms

The rooms were clean, and had a microwave and fridge. Staff was friendly and was helpful in giving directions to restaurants. Check in was easy. Parking was easy to get to our room The Breakfast ... more

Owner Response
Dennis Waiters, General Manager at SureStay Plus Hotel by Best Western Edmond, responded to this review
Thank you for the great feedback. We try to make each guest feel at home and have a place of peace and relaxation during their time here. Please feel free to reach out for future reservations.
Rating

gamezelizabeth0920, wrote review 06/12/2020

Used soap still in bathroom

The bathroom still had a used bar of soap and hair on the walls of the bath used roll of toilet paper and the pull out couch mattress was so dirty and nasty it was just a horrible experience I will ne... more

Owner Response
Shawna Barnes, General Manager at SureStay Plus Hotel by Best Western Edmond, responded to this review
First, I do apologize for the bad experience you received during your stay. Please allow us to make it up for you when you come visit again
Rating

tinocamachoiii, wrote review 23/11/2020

weed

this place smelled like weed the whole weekend. Do not come here with kids.....as far as I could tell nobody tried to Identify who was doing it, but a simple walk around the outside of the property w... more

Owner Response
Shawna Barnes, General Manager at SureStay Plus Hotel by Best Western Edmond, responded to this review
We do apologize for the inconvenience you received during your stay. I personally the General Manager explained to the Lady and Man, I do understand Oklahoma passed their marijuana law for a medical card, however, we're a non-smoking property and that would need to be used outside away from the hotel. The correction happened on a Saturday during your stay and after that everyone including themselves understood. Please feel free to reach out to me for your next visit and it would be our pleasure.
Rating

H558NHedwardb, wrote review 07/11/2020

Great Hospitality

Enjoyed my stay at this facility! The staff was attentive to all my needs and were ready to provide a smile even during this crazy time of Covid-19. They took the safety and Health of all of their s... more

Owner Response
Shawna Barnes, General Manager at SureStay Plus Hotel by Best Western Edmond, responded to this review
Thank you for the wonderful review we hope to see you again.