SureStay Plus Hotel by Best Western Chicago Lombard

222 E 22nd Street, Lombard, Illinois, 60148-6142, United States
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SureStay Plus Hotel by Best Western Chicago Lombard

2020 Travelers Choice award winning hotel from Trip Advisor. One of the premier choices for Chicago, Lombard, or Oakbrook hotels. Welcome to the SureStay Plus Hotel Chicago Lombard. The hotel is located near major corporate companies and businesses. show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
222 E 22nd Street, Lombard, Illinois, 60148-6142, United States

Reviews of SureStay Plus Hotel by Best Western Chicago Lombard

Traveller Overview:
4.0 Rating: 129 reviews
Excellent 55%
Very Good 26%
Average 9%
Poor 3%
Terrible 5%
Rating

amtrak347, wrote review 16/09/2020

Fell Short This Time

Usually, this is a good place to stay, as I've stayed here many times over the last 10 years. This stay got off to a bad start with check-in, Reserved thru BW, but that res didn't show at the hotel,... more

Owner Response
Berania Serna, Guest Services / Front Office at SureStay Plus Hotel by Best Western Chicago Lombard, responded to this review
Dear Valued Guest, We appreciate the many years of your loyal business to our establishment. We honor your feedback, we will strive and do our best to ensure your future stays are more efficient. Thank you.
Rating

SzymonRaczkowiak, wrote review 13/08/2020

Giant spiderwebs. And they came with free spiders.

I woke up with a large spider on my nightstand. That’s when I noticed the spiderwebs between the wall and the AC unit. Look at the photos! How do you miss something like this when cleaning??? Other ... more

Owner Response
Silvia Gonzalez, Guest Services / Front Office at SureStay Plus Hotel by Best Western Chicago Lombard, responded to this review
Dear Valued Guest, We thank you for your feedback about your most recent stay with us. We have taken all the appropriate and necessary steps to prevent and eliminate the unpleasant experience you had whilst staying at our hotel. We hope you would give us another chance to provide you the highest quality of service any time soon. Thank you
Rating

Raymond B, wrote review 09/05/2020

Lombard Stay

Conveniently located and an excellent value for the price. Breakfast buffet is basic but coffee and tea are always available. The Greek Isles restaurant nearby is within walking distance and is rea... more

Owner Response
SilviaGonzalez1, Front Office Manager at SureStay Plus Hotel by Best Western Chicago Lombard, responded to this review
Dear Mr,Raymond Thank you for staying with us during these hard times, Our team greatly appreciates your selection of staying at our property.Please take care & be safe, and we hope to see you once again!
Rating

josephm743, wrote review 16/03/2020

Clean, Convenient and Definite Value for The Money

Stayed at this hotel as an alternative to the Westin a few blocks away, which would have been double the price, and NO breakfast included. This SureStay was very clean and quiet. Stayed here the past ... more

Owner Response
SilviaGonzalez1, Front Office Manager at SureStay Plus Hotel by Best Western Chicago Lombard, responded to this review
Dear valued guest We are glad to hear that you had enjoyed our amenities & our hot buffet breakfast. Please let us know when your back in town. We look forward to your stay once more! Thank you!
Rating

Everardo G, wrote review 10/03/2020

Vacation in Chicago

Great hotel. Alot of stores nearby. Clean rooms good breakfast, housekeeping was fantastic. Basically everyone was polite, especially the breakfast lady. She was very Attentive with us and with everyo... more

Owner Response
SilviaGonzalez1, Front Office Manager at SureStay Plus Hotel by Best Western Chicago Lombard, responded to this review
Dear Valued Guest, Your review is much appreciated , and we hope you come back & visit us soon! Thank you!