SureStay Plus Hotel by Best Western Chicago Lombard

222 E 22nd Street, Lombard, Illinois, 60148-6142, United States
based on 427 reviews Trip Advisor Logo
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SureStay Plus Hotel by Best Western Chicago Lombard

2020 Travelers Choice award winning hotel from Trip Advisor. One of the premier choices for Chicago, Lombard, or Oakbrook hotels. Welcome to the SureStay Plus Hotel Chicago Lombard. The hotel is located near major corporate companies and businesses. show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
222 E 22nd Street, Lombard, Illinois, 60148-6142, United States

Reviews of SureStay Plus Hotel by Best Western Chicago Lombard

Traveller Overview:
4.0 Rating: 427 reviews
Excellent 48%
Very Good 33%
Average 11%
Poor 3%
Terrible 3%
Rating

Anonymous100906, wrote review 30/03/2021

Bad vibes

Dirty sheets, rude staff, no microwave but people under me had a microwave. People under me and next to me screamed that my life was over and it is time for the Latins. They laughed and called it psy... more

Owner Response
Randy GM, General Manager at SureStay Plus Hotel by Best Western Chicago Lombard, responded to this review
A completely blatant and false narrative by the guest. Shame on Tripadvisor to approve and allow this malicious comment to be on their website.
Rating

ari405, wrote review 08/03/2021

Not COVID-safe

I've stayed here on several occasions and like this hotel. It's very reasonably priced, clean, has all the basics, and has a helpful staff. They are currently going out of their way to provide a hot b... more

Rating

Sletrab_Chiguy, wrote review 05/02/2021

Winter storm precaution

Very warm welcome - wish there was a microwave with in the room - Overall size of space was good beds were a little harder than I am used to but still was okay. Good amount of pillows etc. Recommen... more

Rating

renittacalvin, wrote review 02/01/2021

Cute Room

The hotel is nice, clean in a quiet suburb with shopping centers and restaurants nearby. My room was a little small but it was enough for the night. My only nag was some of the guests were a little ... more

Rating

amtrak347, wrote review 16/09/2020

Fell Short This Time

Usually, this is a good place to stay, as I've stayed here many times over the last 10 years. This stay got off to a bad start with check-in, Reserved thru BW, but that res didn't show at the hotel,... more