Excellent place for value
My son's hockey takes me to many interesting places. This hotel is one of the much nicer places I've stayed and very economical. The location is ok. 5 minutes to all the basic amenities. Malls, res... more
My son's hockey takes me to many interesting places. This hotel is one of the much nicer places I've stayed and very economical. The location is ok. 5 minutes to all the basic amenities. Malls, restaurants, gas. About 30 mins from O'Hare. 30 minutes to downtown. 30 minutes to Chicago outlets (if you feel the need to shop). The neighborhood is very clean and feels very safe. The parking is ample and FREE! The hotel is bright, clean, spacious and up to date. Staff were very friendly. Check-in was quick and easy. The cleaning staff greeted me every morning. Breakfast is free. Simple menu choices but hot and fresh. I think there's enough options to satisfy most people. Hot coffee served all day! My room was a single queen. Bed was comfy. Desk was useful. The room felt a little small but for just one person is was just fine. Bathroom was spacious and shower was nice and hot. The heater in the room was hard to adjust, it got either too hot or too cold but not too big a deal. I turned it off or on wherever needed. TV had lots of channels.
Overall a really great deal to stay here. The only thing I forgot to check beforehand is I wish there was a hot tub lol.
If you've never been to Chicago, check your travel routes. Many freeways have tolls. I stayed off the toll routes but added about 10 minutes to each trip to the rink.
I think after 5 days though I saved about $50. Yes, I did a lot of driving.
SilviaGonzalez1, Front Office Manager at SureStay Plus Hotel by Best Western Chicago Lombard, responded to this review
Thank you for reviewing our Surestay plus hotel regarding to your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.