SureStay Plus Hotel by Best Western Chattanooga

6914 Shallowford Road, Chattanooga, Tennessee, 37421-1713, United States
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SureStay Plus Hotel by Best Western Chattanooga

The SureStay Plus Hotel Chattanooga Hamilton Place in Chattanooga will get you rested and ready for anything. We are conveniently located off Interstate 75 near the Hamilton Place Mall and only 4 miles from Chattanooga Metropolitan Airport (CHA) at L show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
6914 Shallowford Road, Chattanooga, Tennessee, 37421-1713, United States

Reviews of SureStay Plus Hotel by Best Western Chattanooga

Traveller Overview:
3.5 Rating: 78 reviews
Excellent 29%
Very Good 16%
Average 28%
Poor 8%
Terrible 16%
Rating

tammiewins, wrote review 07/09/2020

Never again.

Nasty jets in the tub, something splashed on the wall and food on the floor. Because of the unusable jacuzzi tub with nasty jets and the fact that this was NOT a king suite I would like to be credited... more

Owner Response
DHARMESH PATEL, General Manager at SureStay Plus Hotel by Best Western Chattanooga Hamilton Place, responded to this review
We are sorry to hear that your stay did not meet your expectations. We hope you will give us another chance in the future.
Rating

winterp123, wrote review 31/08/2020

Clean bed, everything else is terrible!

The owners were very short and rude. There was a container of what looked to be breast milk left in the refrigerator. The free breakfast was a bottle of water, a trail mix bar & a hostess cake. They d... more

Owner Response
DHARMESH PATEL, General Manager at SureStay Plus Hotel by Best Western Chattanooga Hamilton Place, responded to this review
Hello , We appreciate your taking the time to review your recent stay. I apologize for all of the issues you experienced during your visit. We truly regret not having met your expectations and hope you will consider staying with us again. Danny
Rating

LightPacker783670, wrote review 20/07/2020

Family Visit

Went to Chattanooga TN to visit family. After check in checked out room for cleanest which was very clean, but TV would not work. Called front desk and in two hours someone came and fixed the TV. Brea... more

Rating

KristiandTom, wrote review 12/07/2020

Probably wouldn't stay again

we used points to get one night free and then used some Expedia points to cheapen the stay for the 2nd night. If we had to pay full price for the room I would have been upset. Room was very very small... more

Rating

206halem, wrote review 20/02/2020

Owner of a trucking operation

Came in from out of town and wasn’t expecting to stay overnight.. stayed here before and this place is excellent..Great stay, slept very well..., very clean and accommodating! Continental breakfast wa... more

Owner Response
73066, Manager at SureStay Plus Hotel by Best Western Chattanooga Hamilton Place, responded to this review
Thanks for staying with us at the Surestay Plus. We're happy to hear that you enjoyed your stay and our morning breakfast. See you again soon. Thank you