SureStay Hotel By Best Western Fernley

1405 Newlands Drive E, Fernley, Nevada, 89408-8907, United States
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SureStay Hotel By Best Western Fernley

Whether you are going west to California or south to Las Vegas there is no better place to stay than the Sure Stay Hotel by Best Western Fernley. Conveniently located at the crossroads of Nevada, 30 miles east of Reno on Interstate 80 and Alt. 95. show more

Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of SureStay Hotel By Best Western Fernley

Traveller Overview:
3.5 Rating: 351 reviews
Excellent 30%
Very Good 32%
Average 20%
Poor 9%
Terrible 7%
Rating

brittaneyg2020, wrote review 16/01/2020

Excellent service

I stayed at the Sure Stay by Best Western in Fernley, and I was extremely satisfied with how kind and helpful the staff was, not to mention the cleanliness of the suite I stayed in. I will definitely ... more

Rating

Ang3420, wrote review 08/01/2020

Great clean pet room

Great room. Stayed in a pet room. Very cozy and clean. Staff was super friendly and very fast on checking us in. There was a pet bed in the room to. Hotel looks like they are updating a lot of st... more

Owner Response
Lisa k, General Manager at Best Western Fernley Inn, responded to this review
Dear Ang3420: Thank you for choosing the Sure Stay by Best Western Fernley. We appreciate your business. We are glad you and your pet enjoyed your stay. Yes, we have been renovating and we are glad you liked it. It's also nice to hear that you tried the breakfast and enjoyed it. Thanks again and we hope to see you soon!
Rating

johnfR735SH, wrote review 01/01/2020

Nice Motel

This is a nice motel in Fernley, Nevada. It is in a good location. It is easy to walk to a nearby shopping center, a casino, restaurants, and a Walmart. There is a nice grocery store nearby. There is ... more

Owner Response
Lisa k, General Manager at Best Western Fernley Inn, responded to this review
Dear johnfE735SH: Thank you for choosing the Sure Stay by Best Western Fernley. We appreciate your business. We welcome your comments and hope to see you again soon! Thanks again!
Rating

m0rganb214, wrote review 01/01/2020

Wonderful stay!

Fantastic stay! Breakfast offerings were fresh and the options were many. They also placed a dog bed in my room for my pup, so sweet! Will definitely be staying again and recommending to all. Thank yo... more

Owner Response
Lisa k, General Manager at Best Western Fernley Inn, responded to this review
Dear mOrganb214: Thank you for your patronage. We are glad you enjoyed your stay. It's nice to hear that you loved the breakfast. She tries very hard to take care of our guests. We hope to see you again soon! Thank you again!
Rating

gscapas56, wrote review 29/12/2019

Not good

Heater, you had to keep at 80 or it blew cold air. Temp outside 19. You either baked or froze. Shower couldn't turn on, called to ask for help. Front desk said it was childproof, that was nuts, you ha... more

Owner Response
Lisa k, General Manager at Best Western Fernley Inn, responded to this review
Dear gscapas56: Thank you for your patronage. To control the heat in the room you have to change it on the thermostat. If its set at 80 it will stay at that temperature until you lower it on the thermostat. The shower knob has to be pulled out not turn the handle. Sorry you had problems with the operation. Thank you again!