SureStay Hotel by Best Western East Brunswick

764 Route 18, East Brunswick, New Jersey, 08816-4907, United States
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SureStay Hotel by Best Western East Brunswick

Welcome to the New SureStay Hotel by Best Western East Brunswick! Here guests will find unsurpassed customer service and comfortable accommodations at the right price. Our 100 non-smoking facility is located within walking distance of downtown East show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
764 Route 18, East Brunswick, New Jersey, 08816-4907, United States

Reviews of SureStay Hotel by Best Western East Brunswick

Traveller Overview:
3.5 Rating: 471 reviews
Excellent 42%
Very Good 12%
Average 14%
Poor 12%
Terrible 17%
Rating

footwork21, wrote review 23/10/2020

Covid work stay

I stayed here during the third uptick of the covid pandemic. I must say I was surprised and very pleased with the cleanliness of this hotel. The desk staff was wiping the counters down multiple times.... more

Rating

richard b, wrote review 27/07/2020

Not Ready For the Pandemic

Although their website claims rooms are sanitized, they are pretty dirty. Had to switch room upon arrival because no a/c & refrigerator not working...In 2nd room, floors were dirty, after one night, w... more

Rating

JoannS744, wrote review 29/06/2020

AWFUL. TERRIBLE. THE ABSOLUTE WORST.

I stayed here a 6 or 7 yrs ago and it was TERRIBLE, so when I came to town I would stay somewhere else. I saw that is was now a SureStay Hotel so I thought there must be new owners and since it was s... more

Rating

peterthompson2020, wrote review 15/03/2020

Just missing bugs

This is the fabled hotel from Hell. I don’t usually fill out hotel recommendations because they can be highly individual however I’ll make an exception in this case. The heat didn’t work and it was 40... more

Owner Response
Sasha D, Director of Sales at SureStay Hotel by Best Western East Brunswick, responded to this review
peterthomspon2020, We appreciate you taking time to write us in regards to your recent stay here at SureStay Hotel by Best Western East Brunswick. On behalf of all our staff here I want to sincerely apologize for the issues mentioned above. Rest assured your comments will be discussed with the appropriate team members as a teachable moment. Thank you again for providing us with your honest feedback as we will be working hard to address areas of opportunity at our property. We hope you will consider staying with us in the future so we can show you the true Best Western way.
Rating

junglejury4, wrote review 27/02/2020

Excellent breakfast

This motel offers an excellent breakfast. Great options with the friendliest staff. These individuals are the reason I will come back. They are on top of their stuff. Rooms clean and I even saw the ma... more

Owner Response
Sasha D, Director of Sales at SureStay Hotel by Best Western East Brunswick, responded to this review
junglejury4, We appreciate you taking time to write us about your recent stay here at SureStay Hotel by Best Western East Brunswick. I am so happy to hear you enjoyed your entire stay from our staff to our breakfast! We work daily to ensure we are providing all our guests the best service for a comfortable stay and am so happy you were able to experience this. Your kind words will be shared with all our staff! Thank you again for your review and we look forward to having you stay with us again in the future!