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SureStay Hotel Brownsville

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Thank you for choosing the SureStay Hotel Brownsville. Our hotel offers a continental breakfast, free Wi-Fi, a business center and a swimming pool. Our rooms are equipped with a Smart TV, mini-fridge, microwave, coffee maker and an alarm clock.

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Location

825 N Expressway 83
Brownsville
Texas
78520-8537
United States
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 956/504-3331

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 78520-8537

Send to Tom Tom

Address
825 N Expressway 83
Brownsville
Texas
78520-8537
United States





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 23 traveller reviews
Rating: 5 12
Rating: 4 5
Rating: 3 3
Rating: 2 1
Rating: 1 2
Rating

Understaffed and conniving.

08/03/2019 CraigB_TX, Houston, Texas

We reserved a two bedroom suite three months prior to our stay. We were checked into a room without a functional air conditioner. Maintenance stated it had not been working for several days. We req... more

Owner Response
BestWesternHotels, Corporate at SureStay Hotel by Best Western Brownsville, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts
Rating

Treated Like Family

22/02/2019 TinaL3553,

Simona and Derek gave exceptional service from our arrival to departure. Willing to help, answered all our questions. Great personality. The breakfast was hot, fresh, and there and a lot of variety. W... more

Rating

Didn’t use tripviser

14/02/2019 Wanderer35496924741, Zacatecas, Mexico

The breakfast needs something salty. Everything is sweet. The rooms smell weird. You should take the carpet out. I didn’t use trip visor. I used hotels. Com it’s prices are much lower. Overall I was s... more

Rating

Very Impressed

21/11/2018 John H,

I was in Brownsville for three weeks on a business trip and I stayed at this Sure Stay for the duration of my trip. I thought that Simona and her staff were excellent. I had a lot of fun while I was a... more

Rating

Would not reccomend!

23/09/2018 schwartz26, minnesota

I spent three nights here while visiting my daughter. The hotel is located in an older part of town, it appears to be a remodel of an old hotel. The staff was friendly, rooms were good size BUT the ... more

Owner Response
BestWesternHotels, Corporate at SureStay Hotel by Best Western Brownsville, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts