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SureStay Hotel Brownsville

Rooms & Rates

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Thank you for choosing the SureStay Hotel Brownsville. Our hotel offers a continental breakfast, free Wi-Fi, a business center and a swimming pool. Our rooms are equipped with a Smart TV, mini-fridge, microwave, coffee maker and an alarm clock.

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Location

825 N Expressway 83
Brownsville
Texas
78520-8537
United States
To make a reservation please call 0800 393130 (Freephone). For all other enquiries please call 956/504-3331

Summary

Pets: No Pets accepted
Check-in & Check-out
15:00:00 | 11:00:00

Facilities

Location and Attractions

Getting there.

Sat nav users: type 78520-8537

Send to Tom Tom

Address
825 N Expressway 83
Brownsville
Texas
78520-8537
United States





Room Theatre Classroom U-Shape Boardroom Banquet
Have an enquiry?
Contact events on 0844 387 62 40

Reviews

TripAdvisor Traveller Rating: Rating: Based on 26 traveller reviews
Rating: 5 13
Rating: 4 5
Rating: 3 3
Rating: 2 2
Rating: 1 3
Rating

SureStay

04/05/2019 DayTrip42706755188, Oklahoma City, Oklahoma

2 King Suite was a charm, room was super clean, never knew sure stay was apart of best western, didnt care for the breakfast though it was continental, but overall experience, nice showers, room was r... more

Rating

Dated and Smelly

16/04/2019 Julie H, Austin, Texas

This was a tough review to write. If I could separate the staff from the property, I would give the customer service 5 stars and the property 2. This is an older property that seems to be in the middl... more

Owner Response
BestWesternHotels, Corporate at SureStay Hotel by Best Western Brownsville, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts
Rating

Yuck!! Dirty Bed sheets and pool, bad breakfast

24/03/2019 annasalcedorox, Houston, Texas

Worst stay ever! We normally always stay at Best Western,a Hilton hotel, or Stay Bridge Hotel since we enjoy the suites but this was the worst suite ever!! Room keys didn’t work after 6 different sets... more

Rating

Understaffed and conniving.

08/03/2019 CraigB_TX, Houston, Texas

We reserved a two bedroom suite three months prior to our stay. We were checked into a room without a functional air conditioner. Maintenance stated it had not been working for several days. We req... more

Owner Response
BestWesternHotels, Corporate at SureStay Hotel by Best Western Brownsville, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts
Rating

Treated Like Family

22/02/2019 TinaL3553,

Simona and Derek gave exceptional service from our arrival to departure. Willing to help, answered all our questions. Great personality. The breakfast was hot, fresh, and there and a lot of variety. W... more