Sure Hotel by Best Western Aberdeen

Honestly, if you’re travelling with an infant on a budget - this hotel is for you! Having booked a one of their suites I can’t imagine staying at any other hotel during covid-19 as many if not all do not allow you to access their microwaves/fridges (infant’s food to be stored/heated). Other than that - everything was very clean, bedrooms were comfortable and spacious. All rooms had a lovely little complimentary hamper too! Breakfast was ‘grab & go’ didn’t really know what this meant until we opened our bedroom door in the morning to find cute little lunch bags waiting to be collected lol inside is your standard pastry, drink and a breakfast bar. Can’t complain! Must give a special shoutout to the lovely Collin!! He was an absolute gem and more hotels should hire the likes of Collin! So friendly and helpful. He really helped me make the decision of even booking this hotel in the first place. If you’re driving the hotel is situated in a good place where the castle and beach are only 15 mins away :-) less

Excellent service again at this hotel. We had a very early hospital appointment & this hotel is ideally situated for this. Don't let the outside appearance put you off, it is lovely inside. The evening meal & breakfast were excellent. The staff were very friendly & helpful. less

Breakfast ok, advise going early to get the fresh stuff as was cold by 8.30 Room complimentary basket was nice Large room with lots of space Good shower and bath great for little ones. Room Could have been a little cleaner but wasn’t dirty less

This hotel exterior let's it down , it's very dated and dowdie , where as the inside is clean , warm and welcoming. All the staff we came I contact with were very friendly and helpful and the welcome basket in the room was a lovely touch. Transport links to both the hospitals and the city are reliable and regular. There are also a couple of shops close by in a small precicinct and the supermarket is within easy walking distance. Xs less

This was one of the worst stays in Aberdeen. Broken WC, no room servicing, broken TV remote, poor lighting. It is sad to say bad things but this is one to dodge. Overall the reception staff were good. The entrance is next to a very poorly lit area next to a rough as hell seedy bar. Easy pickings for crime. Dodgy room enrance cards. There are far better places to stay. This was used as an emergency stop and the experience was good for one night. I decided to stay again and it was terrible with the bed not being made properly, when and if the room was serviced. When serviced you can expect dirty cups and spoons as they are clearly only given a quick rinse in the WC sink. The counter tops are NOT cleaned. The room was repeatedly NOT vacuumed and they only make the bed by tidying the duvet and not adjusting the base sheet back. Under the bed was FILTHY. Loose wall fittings. You have to climb about under a unit to try and plug the kettle in and it was to sit on the floor. Overall it was a terrible stay. Sorry but you must do better and as for the external dingy lighting, muggers paradise in that area. less