Stourport Manor Hotel, Sure Hotel Collection by Best Western

35 Hartlebury Road, Stourport-on-Severn, Worcestershire, DY13 9JA, England
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Stourport Manor Hotel, Sure Hotel Collection by Best Western

Historic manor house with political connections.

Once the family home of former prime minister Stanley Baldwin, Stourport Manor Sure Hotel Collection by Best Western (formerly a Hallmark Hotel) is steeped in history.

This peaceful Victorian manor house is set on the edge of the pretty
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COVID-19 Update: Due to the current Covid-1 pandemic, breakfast service has been changed to a 'Grab & Go' concept consisting of Croissant, Cereal Bar, Oats So Simple porridge pot, Fresh Fruit, Fruit Juice, Preserve Pot and Butter.
Due to Government Guidelines, some hotel services may not be available/limited during your visit. The following are currently not available: Swimming Pool, Sauna, Steam Room. The Gym is available for residents, with reduced opening hours.
24 Hour Room Service, Bars, Gym, Indoor Pool, Lift to some floors, Pets Allowed, Restaurants, Spa Pool, Squash, Tennis
Pets accepted
£15 per pet, max two per room
Free WIFI available throughout the hotel
Check-in & Check out15:00 | 11:00
35 Hartlebury Road, Stourport-on-Severn, Worcestershire, DY13 9JA, England

Restaurants & Bars

Good food and drink are essential ingredients for any getaway and our hotel restaurants and bars don’t disappoint. From brekkies that leave you raring to go, to evening meals with the wow factor we’ve got all your culinary needs covered. Tuck in.

Chef Peter Weaver
  • Brasserie Restaurant
  • Severn's Bar

Brasserie Restaurant

Whether you're here for a family celebration or intimate dinner for two, we'll be delighted to welcome you to our Brasserie Restaurant for some classic cuisine, from pulled beef Wellington to smoked haddock mornay.

The Worcestershire countryside provides many of the fresh, seasonal ingredients used in our dishes - some closer to home than you might realise, as honey is produced right here from the beehives in our garden.

In the morning, eat as much as you like from our delicious breakfast buffet, which includes continental, cooked and vegetarian options.

Opening hours
Breakfast: 07:00 - 09:30
Lunch: 12:00 - 14:30
Dinner: 18:30 - 21:30
Weekend times may vary

Severn's Bar

With its comfy seating and relaxed atmosphere, Severn's Bar and Lounge is a welcome sight after a day spent exploring Worcestershire.

Our well-stocked bar has a wide selection of malt whiskies and special gins, as well as world wine and cool cocktails. Food is available throughout the day, whether you fancy a club sandwich or something more substantial in the form of a gourmet burger or fish and chips.

We show live European and Premier League football matches in the bar, so you can catch up with all the action while you're away.

Opening hours
11:30-23:00
Weekend times may vary

Weddings

Set in beautiful Worcestershire countryside, Stourport Manor Sure Hotel Collection by Best Western is an idyllic setting for a dream wedding.

From intimate celebrations to parties of 220, we can host all types of celebration and have a variety of rooms licensed for civil ceremonies. Our twinkling bandstand, terrace and gardens provide a fairy-tale backdrop to saying your vows. In summer, our outdoor area is also perfect for reception drinks or an evening barbecue. There'll be so many unforgettable moments captured on camera in our stunning grounds.

If you need a spot of pampering to calm your nerves before your big day, our superb spa facilities should do the trick.

While we've hosted hundreds of weddings in the past, we treat every couple as unique to make the day personal to you. Your dedicated wedding planner will be just a phone call away from the moment you first get in touch with us, right up until you take your first steps as newlyweds.

Registrar

Registry office:
Worcestershire County Council
Vicar St, Kidderminster DY10 1DB
01905 768181

Spa & Leisure facilities

There'll be no chance of boredom if you make use of our superb range of leisure facilities at Stourport Manor Sure Hotel Collection by Best Western.

Sharpen your racket skills on our tennis and squash courts or take to our 9-hole course for a game of footgolf - an exciting and energetic twist on a normal game of golf. We also have a state-of-the-art gym and aerobic studio, alongside an indoor pool, sauna, spa bath and steam room.

Guests staying with us are welcome to use our health club facilities for free and, with so many ways to relax, you should be feeling fully refreshed and recharged by the end of your stay.

Spa Facilities

Our great facilities which are free for hotel overnight guests to use include:

Indoor Swimming Pool
Swedish Sauna
Steam Room
Poolside Whirlpool
Gym & Training Area
Exercise Studio
Two Outdoor Tennis Courts
Squash Court
Nine Hole Foot Golf Course.

  • We encourage children to keep active and make the most of our facilities too whilst you are staying with us. They are welcome to use the swimming pool from 8.00am to 7.00pm

Opening Times

Monday - Friday: 07:00 - 21:30
Saturday - Sunday: 08:00 - 20:00

Make the most of our leisure facilities and enjoy some down time

There'll be no chance of boredom if you make use of our superb range of leisure facilities at Stourport Manor Sure Hotel Collection by Best Western.

Sharpen your racket skills on our tennis and squash courts or take to our 9-hole course for a game of footgolf - an exciting and energetic twist on a normal game of golf. We also have a state-of-the-art gym and aerobic studio, alongside an indoor pool, sauna, spa bath and steam room.

Guests staying with us are welcome to use our health club facilities for free and, with so many ways to relax, you should be feeling fully refreshed and recharged by the end of your stay.

Meetings & Events

From one-to-one interviews to large-scale conferences for up to 400 delegates, we have a space tailormade for your event. And with 23 acres of gardens to use as an outdoor playground, we can offer bri...

For any enquiries please contact events on 0844 387 62 40

From one-to-one interviews to large-scale conferences for up to 400 delegates, we have a space tailormade for your event. And with 23 acres of gardens to use as an outdoor playground, we can offer brilliant teambuilding activities.

Stourport Manor Sure Hotel Collection by Best Western is a 10-minute drive from the M5 and particularly handy for those travelling from Kidderminster, Worcester and Birmingham. There's free onsite parking, with more than 400 spaces available.

Our dedicated and professional conference team will give you all the support you need to successfully plan and run your event.

With nine meeting spaces equipped with the latest audio-visual technology, there's something to suit all types of event. Our largest room, the Executive Suite, is perfect for major conferences. Its partition walls provide flexibility should you wish to break your function into smaller meeting spaces. At the smaller end of the scale, the Gloucester Suite has capacity for 12-30 delegates and is ideal for a board meeting or team training session.

Available Room Set Ups

  • Banquet
  • Boardroom
  • Classroom
  • Theatre
  • U shape
Room Theatre Classroom U-Shape Boardroom Banquet
Executive Suite 400 110 100 0 380
Worcester 120 50 100 40 100
Stafford 90 35 30 30 100
Hereford 110 35 30 30 0
Warwick 25 0 0 15 0
Gloucester 30 20 15 20 0
County 50 25 22 25 40

Reviews of Stourport Manor Hotel, Sure Hotel Collection by Best Western

Traveller Overview:
4.0 Rating: 1501 reviews
Excellent 40%
Very Good 32%
Average 14%
Poor 6%
Terrible 4%
Rating

Weekenderrr, wrote review 08/10/2020

Best Western - Worst Breakfast

We spent 3 nights at Stourport Manor at the beginning of October.  I have never been offered such a meagre breakfast; a DIY pot of instant porridge, a small croissant with a bit of butter and jam and ... more

Owner Response
Matthew Ward, General Manager at Stourport Manor, Sure Hotel Collection by Best Western, responded to this review
Dear mynottian I was sorry to read that you were not happy with the breakfast offer. Since operating in a Covid-19 World, I have taken a view on how we best keep our clients and colleagues safe. With this in mind, I have reduced the breakfast offer and price to reflect a safe / no contact option. This breakfast is not compulsory and people are welcome to book room only packages, should they wish. Should you wish to discuss this matter further, or any other matters, please reach me directly - matthew.ward@stourportmanorhotel.co.uk I do hope that we will have the opportunity to welcome you again in the future Yours sincerely Matt Ward General Manager
Rating

Brisca01, wrote review 03/10/2020

Some updates needed.

First of all the negatives. The room doors are self-closers which can bang quite loudly when trying to sleep. Our room was single-glazed and had quite a bit of condensation now that the colder nights ... more

Owner Response
Matthew Ward, General Manager at Stourport Manor, Sure Hotel Collection by Best Western, responded to this review
Dear Brisca01 Thank you for your comments and especially your recognition of how we are trading in a Covid-19 World, this is really appreciated. We look forwards to welcoming you again Yours sincerely Matt Ward General Manager
Rating

greenoak91, wrote review 14/09/2020

not ready

this hotel is not ready yet its to soon ,not enough staff, no bar no hot food facility ,i believe they have a long way to go. so at the moment not worth the prices charged.hopefully they will get on w... more

Owner Response
Matthew Ward, General Manager at Stourport Manor, Sure Hotel Collection by Best Western, responded to this review
Dear greenoak91 Thank you for your post, though I was concerned that you suggest the hotel was not ready. If you would like to contact me directly, I would be grateful for any additional comments you can offer, to allow me to better understand - matthew.ward@stourportmanorhotel.co.uk I will then happily investigate and revert back to you persoanlly For the benefit of other potential clients - please be aware that during the period of time we operate in a Covid-19 World, we have taken the opportunity to review how we best keep our clients and colleagues safe. With this in mind, I have taken the decision to reduce touchpoints and so introduced methods such as contactless check in. In addition, we have also changed some of the services and facilities. For the latest update, please contact the hotel directly on 0330 0283421 and select option 1 for reservations, or option 4 for the hotel reception. As a result of the above, the restaurant and bar are currently closed, with room service options available. Our leisure facilities are also closed, with the exception of the gym. All of the above is being communicated by attempted pre-arrival calls to discuss up and coming bookings While we would love nothing more than to open all facilities, we are very mindful that we want to do all we can to keep people safe. Should anyone reading this wish to contact me, please do so - matthew.ward@stourportmanorhotel.co.uk Yours sincerely Matt Ward General Manager
Rating

Paradox80, wrote review 13/09/2020

I hate doing this

I booked a room with my Emirates miles because my wife and I have few air miles unlucky for us after 6 months In lock down I booked this hotel for a night out planning trips before and after. I arriv... more

Owner Response
Matthew Ward, General Manager at Stourport Manor, Sure Hotel Collection by Best Western, responded to this review
Dear Paradox80 Thank you for your recent post, however I was disappointed to see that you had been impacted by the behavior of other clients, please do accept my sincere apologies for this. We do operate floor/security walks throughout the day and night, however (for the benefit of yourself and other potential clients reading this), please do notify our team if at any time you are not satisfied, ideally during your time with us, as this gives us an opportunity to support you and rectify any niggles. May I recommend you retain my contact details and when returning to the area, please do reach out to me personally, as I will be only too happy to manage your booking and offer a favorable package - matthew.ward@stourportmanorhotel.co.uk I do hope that we will have the opportunity to welcome you again Yours sincerely Matt Ward General Manager
Rating

KirstyJadee93, wrote review 25/03/2020

Comfortable but not wowed.

Booked as a last minute stay due to our last hotel closing. I think we may have been one of the only guests for the whole hotel. The receptionist was lovely, very informative and upgraded our room d... more

Owner Response
MatthewW4434, General Manager at Stourport Manor, Sure Hotel Collection by Best Western, responded to this review
Dear KirstyJadee93 Thank you for your recent post. I was disappointed to read that you were not entirely satisfied, especially in light of the circumstances we have all found ourselves in I do hope you will consider us again once we come out of this situation Stay safe Yours sincerely Matt Ward General Manager