Rio Othon Palace

Av. Atlantica, 3264, Rio De Janeiro, 22070-001, Brazil
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Rio Othon Palace

Rio Othon Palace offers guests the privilege to stand before one of the most beautiful and famous postcards of Rio de Janeiro and the world. In the heart of Copacabana Beach, the hotel is close to major tourist sights of the Wonderful City, such as C show more

Bar, Outdoor pool
Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
Av. Atlantica, 3264, Rio De Janeiro, 22070-001, Brazil

Reviews of Rio Othon Palace

Traveller Overview:
4.5 Rating: 5042 reviews
Excellent 65%
Very Good 19%
Average 8%
Poor 3%
Terrible 2%
Rating

martimo2016, wrote review 08/06/2022

Very good stay in Rio

We spent 3 days in Rio de Janeiro and decided to stay in this hotel. It’s the perfect place in Copa Cabana it’s right next to a local craft fair and the beach. In this zone there are also a lote of ni... more

Owner Response
Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello Martim :) How wonderful to know that your stay at our hotel was excellent! All of us at Rio Othon Palace are dedicated to offering the best for our guests! Your positive review is super important to us! We will continue with the objective of offering the best in services, hospitality, care, comfort, security and accommodation! We hope that you will return soon to your home in Rio de Janeiro, that you will enjoy our privileged location, our wonderful Skylab restaurant, Swimming pool, our dry and wet saunas, our Kids space located on our 30th floor. Don't delay to come back :D See you soon!
Rating

AbiOsborn111, wrote review 08/06/2022

Pros and cons (unfortunately more cons)

I’m not sure where to start so thought it would be best to list the pros and cons for staying at this hotel. Pros: 1) The hotel is a great location on Copacabana. 2) We were on the 15th floor and the... more

Owner Response
Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Dear, We appreciate your feedback about your stay at our hotel. We are glad that you enjoyed our view overlooking the wonderful beach of Copcabana. About the other points: 1) Our breakfast has several options of breads, cold cuts, cereals, cheeses, eggs, porridges, yogurts, juices, cake, cereals, dairy products, coffee, sweets and much more. 2) In our city, there is a law that limits hotels on the waterfront with a limited area of ​​sand, as we are a hotel with almost 600 rooms, we do not have this service for all guests, so it is a free service and in agreement with availability. About the report that our collaborators are 'saving' for Brazilians, we make sure that this does not happen. Our hotel is divided between internal and external tourists, we do not make any kind of discrimination with the question of nationality or any other. Much less, we have any kind of agreement with no beach vendors. Your observations have been passed on to the area manager. 3) Our hotel is one of the most traditional in the country. We do periodic maintenance and modernization so that we can be modern, without losing our traditionality. As well, our beds, bedding and bath towels are renewed periodically. 4) In fact, we did some work on a part of a pipe to avoid any future problems for our guests. The construction and noise lasted about 3 hours and we apologize for the noise, but it was something necessary as we are always looking to improve and renovate our hotel. 5) Our guests have the option of making a pre-authorization at the time of check-in, so they can put their consumption on the room bill. 6) We are very surprised by the sandwich that is one of the most requested in our room service and also receives many compliments. We also passed this point on to the area manager to investigate what happened. 7) Our pool is in fact the size of a leisure pool, which is used for our guests to come in and relax, enjoying the view of Copacabana. 8) Our reception staff are oriented and trained to pay attention and meet all the needs of all our guests with great attention and care, with cordiality, great success in the quick resolution of requests. As we are a large hotel, all services are carried out with great care, attention and agility. 9) Our room service is available 24 hours a day, whatever you need, even if it is late at night and the bar and restaurant are closed, our guests have the assistance and speed of room service. 10) We do not recognize this act on the part of our employees, but we will investigate what happened. Cordially, as a courtesy, we grant in some cases, when there is availability, the extension of the departure time, as well as at the entrance, as well as a form of courtesy, so that our guests can enjoy more our city and our hotel. About the comments not only in this network but in other social networks, it is the result of a dedication and a great affection and effort with our guests. Both personally and on other networks, our feedback is fortunately very good. We are very sorry that we did not exceed your expectations, but our team, our collaborators and our management are dedicated to the maximum so that we can improve our hotel more every day. Yours sincerely,
Rating

darylhine, wrote review 04/06/2022

Great Hotel, Fabulous location for Rio De Janeiro.

This was our first visit to Rio and we wanted somewhere nice to base ourselves for 11 nights. The Rio Othon has an excellent location for both Copacabana beach and Ipanema Beach. Our room was brillian... more

Owner Response
Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hey Dary! Thank you so much for your comment! It is super important for us to know how your stay at our hotel was. Your compliment to Neide was passed on to her who is very happy and proud of her memory, as are all of us on the Othon team! Every day, we dedicate ourselves to the maximum to provide the best in services, accommodation, security, structure, comfort and hospitality. Glad our dedication reached you! We hope you can return soon, to enjoy even more of our wonderful breakfast, our swimming pool, Skylab restaurant, saunas, kids' area and much more! See you soon! :) Big hug!
Rating

sofiarO7452PF, wrote review 28/05/2022

Stay at Rio Othon palace

Great location and organizes good tours in the forest with Antonio!! Seaview rooms have great view on Copacabana beach. Hotel a bit old style, refurbishment would be nice :) Joao and Beatriz were of ... more

Owner Response
Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello Thank you so much for your review! We are super happy to know that João e Beatriz made your stay even more special! They and our entire Othon team are dedicated to providing the best in services, accommodation, security and hospitality! It is very gratifying to know that you left with the best memories! We hope you come back soon, don't delay visiting us :)
Rating

R1998MVlukea, wrote review 28/05/2022

Excellent location - staff super friendly and helpful especially Diana at the front desk

The hotel is located perfectly on Copacabana with the beach as well as several shops to allow you to get what you need. The gym is very impressive, definitely the best gym hotel in the area. The s... more

Owner Response
Erika Souza, Atendimento ao cliente/recepção at Rio Othon Palace Hotel, responded to this review
Hello! Ah, we are very grateful and honored for your comment and your rating. Every day our goal is to provide the best moments for our guests, with that, we dedicate ourselves to the maximum to provide the best accommodation! With great care, comfort, safety, hospitality and great services!! We hope you come back soon! Our entire team awaits you! See you soon! :D

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