Preston Leyland Hotel, BW Signature Collection

Picked this hotel as a treat for my wife's birthday. on arrival was told that the Spa was not usable due to a maintenance issue, so a big disappointment. Food and service was very good, certain parts of the hotel could do with a bit of tidying up, ripped dirty wallpaper, paint needs touching up etc leading to the rooms just silly things that spoilt it. less

The food was extremely over priced and the quality wasn't worthy of the price. I had fish and chips and they were not pleasant. Claggy batter that resembled soggy bread. Also not much choice of food and the drink was a bit pricey. less

Excellent Stay, will definitely be back again. We always stay here. We have stayed here so many times and the staff are always very helpful. Nice clean hotel and rooms immaculate. Great bargain as well less

This break was booked less than 24 hours previously via the MyHotelBreak site for 2 nights Dinner, Bed & Breakfast. Located just off the M6 junction with a large free car park for residents so this was a big plus. It's also only around a 10-15 minute walk from Leyland train station (we used this to go to Blackpool for the day on the Sunday, around a 30min journey each way). The hotel is looking a bit tired externally, however the interior is very grand and attractive and seems to have many conference & function areas - there was a wedding happening on the Sunday. The room was a double however this was actually 2 singles together - this wouldn't have been such an issue if it was a double mattress but it was 2 single mattresses with a double/king size sheet over meaning there was an uncomfortable dip up the middle. Very modern style room and shower room with double size walk-in shower (no bath so you may want to clarify if you need a room with a bath before booking). The room had plenty sockets and even USB sockets for easy charging of mobile phones, etc. There was ample wardrobe space for storing clothes for a 2 night stay. Ironing board & iron in a cupboard (sneakily hidden in a cupboard hidden behind a full length mirror so we didn't realise it was there initially!). A couple of niggles related to details on the MyHotelBreak site rather than with the hotel itself - it listed an iPod docking station as a facility but there wasn't one, and although there are spa facilities - pool, jacuzzi, steam room, sauna - on arriving at hotel for check-in were advised these were closed. When I checked Best Western's own website listing for this hotel, it did say the facilities weren't open. The room was also quite warm even overnight and with a window open but there were no temperature controls in the room. The receptionist had advised breakfast times of 7:30-10:30am - we arrived for breakfast at 10am on Sunday, however on the Monday we arrived at the same time to find the breakfast room empty and all breakfast food cleared, no staff around to ask. I assume breakfast is served earlier on weekdays but this wasn't specified on check-in - although she was aware we were staying 2 nights. Overall, this was a very comfortable hotel, in a great location as either a base for visiting other places or for a stop before onward travel. Would recommend less

Myself and my husband stayed here over the weekend - Saturday to Monday. We had booked via Wowcher and one of the things that appealed was a late checkout time of 2pm. This was a waste of time since hoovering was taking place right outside our room at 8.15am thereby removing that lazy morning that we had planned. We also had a knock on the door at 9am from Housekeeping!! We ate at the hotel both evenings. The first evening very good. The second was mixed. Lovely soup but chewy calamari and they definitely do not know how to cook a steak. Asked for medium rare but it was at best medium. There is an air freshener being used which gives a really weird smell in the main bar area too. I mentioned it was strong and Iwas not taken seriously at all. The room was freezing when we entered and I had to adjust the radiator valve from off. Not a great start although I do understand they would try to save the planet by reducing power used. On the whole I won't be going back. less