Great location, the rest leaves a lot to be desired
The grounds were looked after, however unable to understand what kind of decor this hotel is going for. A mix of weird statues and things that just didn’t fit in. The room was dark, needed better ligh... more
The grounds were looked after, however unable to understand what kind of decor this hotel is going for. A mix of weird statues and things that just didn’t fit in. The room was dark, needed better lighting. And so hot, as soon as you walked up the stairs you felt the heating hit you in such an uncomfortable way. Slept with the window wide open all night and it was still stuffy. The bed was so uncomfortable, and the pillows weren’t a great choice of stiffness. The breakfast wasn’t great - The waitress with the red hair was the only positive thing about breakfast. The coffee was vile, bacon had no flavour. Scrambled eggs bland as hell, mushrooms tasted like they’d come out of a tin - rubbery and plain. Apple juice extremely watered down.
Overall wasn’t a great experience and wouldn’t choose to stay here again, but it is well located just off the M6 so I’lll give them that. less
Richard Dixon, General Manager at Preston Leyland Hotel, BW Signature Collection, responded to this review
Thank you for offering feedback of your recent stay. I am very sorry indeed that you were disappointed. I do hope that you will give us the opportunity to look after you again in order to restore your faith in us.