Prestige Radium Hot Springs Resort, Premier Collection

7493 Main Street W, Radium Hot Springs, British Columbia, V0A 1M0, Canada
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Prestige Radium Hot Springs Resort, Premier Collection

In the beautiful village of Radium Hot Springs, the Prestige Radium Hot Springs Resort, BW Premier Collection is conveniently located minutes away from the world famous Hot Springs Pools. Radium is perfectly situated on the Columbia River, between th show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00

Reviews of Prestige Radium Hot Springs Resort, Premier Collection

Traveller Overview:
4.0 Rating: 545 reviews
Excellent 32%
Very Good 41%
Average 17%
Poor 4%
Terrible 3%
Rating

jonathan k, wrote review 19/11/2019

Nice but not Premium

Most of the issues that we experienced could have been easily resolved at the property by the front desk staff however, this was not done and some of the ill feelings were subsequently resolved by the... more

Owner Response
Trevor C, General Manager at Prestige Radium Hot Springs Resort, responded to this review
we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. The issues you brought forward were discussed between you and myself earlier this week. As a result, I personally offered you a future stay at any of our 15 Prestige Hotels throughout BC. I look forward to hearing from you when you are ready to book and we look forward to providing you with a far superior experience. All the best, Trevor Carr General Manager
Rating

deb-cooks-great, wrote review 27/10/2019

Average Hotel

We stayed at this hotel for 3 nights. It has been updated, but there are tell tale signs of its age. The very first thing we do when we get into the room, is check the filter in the AC. This filter w... more

Owner Response
Trevor C, General Manager at Prestige Radium Hot Springs Resort, responded to this review
Thank you for sharing your feedback of your recent stay with us. I am sorry to hear about the issue you encountered with the cleanliness of the filter in your heater/AC unit. I am pleased; however, to hear that my team were quick to remedy the situation and found our team very friendly. We look forward to welcoming you back again soon. Sincerely, Trevor Carr General Manager
Rating

Brian T, wrote review 27/10/2019

Clean and Best in Radium

We stayed for 2 nights and the location is good and the hotel is clean. The room was large and had all the amenities we required. The front desk staff was helpful. We had breakfast at the hotel and ... more

Owner Response
Trevor C, General Manager at Prestige Radium Hot Springs Resort, responded to this review
Thank you for sharing your comments with our online readers. I am so happy to hear of your wonderful stay with us and that you found your accommodations very spacious. I am also pleased that you had the opportunity to try out Conrad's for your dining. Looking forward to seeing you again in the future. Kind regards, Trevor Carr General Manager
Rating

FieldCrestRiverDown, wrote review 08/10/2019

Great stay

Perfect location, very clean, very good on-site restaurant. Minutes from Radium Hot Springs and easy drive to Banff/ Lake Louise. We had hoped to see wildlife in town but had no luck 🐏. We would defi... more

Owner Response
Trevor C, General Manager at Prestige Radium Hot Springs Resort, responded to this review
Thank you for your wonderful comments! I am so pleased to hear that you had a most enjoyable stay at our property and found us centralized to the Radium Hot Pools. We look forward to welcoming you back again in the near future. Sincerely, Trevor Carr General Manager
Rating

mitch c, wrote review 23/09/2019

Mr

Great staff , lovely room and beautiful town :) I will be coming back here anytime I travel the area .very impressed with the room I was given !! Came shirt notice on a late check in and front desk wa... more

Owner Response
Trevor C, General Manager at Prestige Radium Hot Springs Resort, responded to this review
Thank you for this wonderful feedback on your recent stay with us! I am very pleased to hear of your amazing stay and we look forward to seeing you again. Best, Trevor Carr General Manager