04/12/2016 Aldergreen, Alberta, Canada
This hotel is situated in a lovely spot overlooking Sooke Harbour so if you don't have a view from your room, make sure to snag a table in the restaurant by one of the windows. We recently spent two n... more
This hotel is situated in a lovely spot overlooking Sooke Harbour so if you don't have a view from your room, make sure to snag a table in the restaurant by one of the windows. We recently spent two nights at the hotel while visiting friends in the area. As we were spending very little time in the room, we opted not to upgrade to a room with a view of the water so had one that overlooked the parking lot.
Check in and out was fast and efficient and all staff that we talked to were very friendly and more than accommodating. Our room was clean and fairly quiet (except for some noise from the people above us).
One thing I would note is that we made our reservation directly with the hotel after checking out rates through TA. The rate we were initially quoted was higher than the travel site but they said they would meet the rate but we would not be eligible for any current specials and that we would only get a queen-sized bed which was fine with us. Our daughter who also travelled with us made her reservation through a travel web site. She paid the same as us but had a larger room (smaller balcony) with a king-sized bed and a chesterfield (which held a hide-a-bed). I didn't mind the different in bed size but it would have been nice to have the chesterfield to use to read or watch t.v. Our room only had an office chair to use with the small desk. Other than that, we were completely satisfied with our stay and would definitely recommend the hotel to others. Good value for money. less
Alex B, Assistant General Manager at Prestige Oceanfront Resort, responded to this review
Thank you for taking the time to review your recent stay with us at the Prestige Oceanfront Resort. Your business is very important to us and we value your feedback. I am happy to hear that overall you enjoyed your stay with us and the great location our Hotel has to offer. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.