We stayed here for 2 nights right after the new year and had a spacious corner room with large windows..
It was convenient because the tram picked up right outside the hotel, but at this time of year, everything around us was closed. It was difficult to find a restaurant other than the hotel's that was o... more
It was convenient because the tram picked up right outside the hotel, but at this time of year, everything around us was closed. It was difficult to find a restaurant other than the hotel's that was open for dinner in our vicinity. There is a restaurant and a cafe on premises which is nice to have. The breakfast included with the stay was nice with a lot of options.
The staff was helpful here. The room was lovely with very large windows, a minibar and great products for use in the bath with adequate towels for the number of people in the room.
It did seem that there was a construction zone outside of our room at the front of the hotel. There were work lights on all night long outside pointed at our window and plastic hanging that flapped noisily in the wind. We both are good sleepers, so it wasn't much of a disturbance to us, but others might find it impossible to sleep with these conditions. less
Anthony_Chu_PopHouse, Manager at Pop House Hotel, BW Premier Collection, responded to this review
Thank you so much for sharing your opinions on your experience - we really appreciate that you took the time to do so.
To learn that you enjoyed the room, our service and food and beverage offerings that we have during your stay genuinely means so very much to all of us, and it keeps us striving to be the very best that we can.
I am sorry to learn that the temporary restoration work on the neighbouring building was noticable during your time here, They have set working times and we will take a dialogue with them about the lights in the evenings thanks to your insight.
A heartfelt thank you once again, and we hope to have the pleasure of welcoming you back to us soon again!
Warm regards, Anthony, Guest Experience Manager