Worst afternoon tea ever.
Visited this hotel for afternoon tea and very disappointed:- scones were not fresh, piece of lemon cake was stale, not sure what the "white thing" was at the top of the cake stand but not one of our g... more
Visited this hotel for afternoon tea and very disappointed:- scones were not fresh, piece of lemon cake was stale, not sure what the "white thing" was at the top of the cake stand but not one of our group ate it.
At £15 per head this was a very poor show. Have had much better afternoon teas in the area at a lower price.
Would not make a return visit. less
, General Manager at Philipburn Hotel, responded to this review
Dear Ian W, Thank you for taking the time to leave us feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.