Pere Marquette Lodge & Conference Ctr, BW Premier Collection

13653 Lodge Boulevard, Grafton, Illinois, 62037-2321, United States
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Pere Marquette Lodge & Conference Ctr, BW Premier Collection

An architectural masterpiece, this historic Lodge features 50 foot vaulted ceilings supported by a network of massive wood beams along with a life-size chess set and an immense, 700 ton stone fireplace. A wall of windows overlooks the Illinois River show more

Bar, Indoor pool, Jacuzzi, Gym, DisableAccess
Pets not accepted
Check-in & Check out16:00:00 | 11:00:00

Reviews of Pere Marquette Lodge & Conference Ctr, BW Premier Collection

Traveller Overview:
4.0 Rating: 539 reviews
Excellent 50%
Very Good 32%
Average 7%
Poor 5%
Terrible 2%
Rating

Brad_B_2020t, wrote review 14/01/2020

Disappointed by our Stay

My wife and I booked a night here so we could have a quick weekend getaway from St. Louis. We chose this property because of the indoor pool and hot tub as well as the on-site winery. Upon checking in... more

Owner Response
Jena S, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
I do apologize for not meeting your expectations. We do strive to be the best, but at times we do fall below. If you can please reach out to me at the lodge to discuss these legit issues I would greatly love to speak to you. (618)786-2331 ext 344. Thank you and I look forward to hearing from you.
Rating

Maps15237, wrote review 12/01/2020

Exceeded Expectations

Made a reservation the morning of our arrival as a whim, not expecting there to be availability. I'm guessing a Sunday and a winter weather advisory in effect contributed to availability of rooms. T... more

Owner Response
Jena S, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for the 5 stars! We appreciate that you enjoyed your visit to the lodge. Hope to see you again soon. Many Thanks!
Rating

Z2142GRkarenw, wrote review 07/01/2020

Exciting Eagle Adventure

The cottage we stayed at was fabulous.Very cozy and clean. Had a great night's sleep. Did not want to leave in the morning. The"package" came with dinner and breakfast, both of which were wonderful. T... more

Owner Response
Jena S, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for your 5 star rating! We greatly appreciate hearing what we are doing right. Please come back to see us again soon.
Rating

Pioneer44210517754, wrote review 03/01/2020

New Years Eve Eve

Family had a great time in the pool and playing games in the large lobby. Also enjoyed the Christmas decorations and the nice warm fireplace. We will stay here again! Great family place. Also had a wo... more

Owner Response
Jena S, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
Thank you for your review!
Rating

R L E, wrote review 31/12/2019

Terrible Experience

If you are going to Grafton, I would highly recommend going elsewhere. The facility is beautiful but the amenities and service are far from acceptable. The restaurant is subpar and almost a necessit... more

Owner Response
Jena S, Manager at Pere Marquette Lodge & Conference Ctr, BW Premier Collection, responded to this review
I am sorry that you had a below average stay at the lodge. We strive to provide service at a level appreciated by our guests, looks like we dropped the ball, and I do apologize. I will be meeting with the head housekeeper to see where it went wrong. I have also forwarded your feedback to the General Manager for his review. If you will consider giving us another chance, we would be happy to extend a free food voucher. Thank you!