Don’t let the fancy name fool you. Falls very, very short
The positives: Cami was amazing both in booking our group’s rooms, answering questions, and checking is in. She’s a total asset to your company. The bathrooms were newly remodeled and very nice with s... more
The positives: Cami was amazing both in booking our group’s rooms, answering questions, and checking is in. She’s a total asset to your company. The bathrooms were newly remodeled and very nice with standing showers (glass doors, no tub).
The rest of the story: none of the four rooms we booked were cleaned properly. NOT ONE. The carpet was just downright disgusting in one room.
The ‘suite’ as they call it is not a suite at all. Same size as a regular room, take away one double bed, add a small couch, and a corner whirlpool tub. The pictures are VERY deceiving. There was also a nail sticking up through the torn carpet, which we were unfortunate enough to step on twice, by the tile around the tub. And, the stains on the couch ... YIKES.
The NOISE in this hotel is ALARMING. Don’t plan on sleeping much, from the incredibly loud room doors shutting to the stair doors opening and shutting until the wee hours. Also, there is a strange, high-pitched whistling from cars passing by on Towanda Barnes Rd. less
Gayle M, Assistant Manager at BW Premier Collection, Parke Regency Hotel and Conference Center, responded to this review
Thank you for your review. Cami is indeed amazing and I will pass on your compliments. We will look into the noise and carpet issues in the rooms and do hope that you will visit us again.