Parke Regency Hotel & Conference Ctr., BW Premier Collection

1413 Leslie Drive, Bloomington, Illinois, 61704-5409, United States
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Parke Regency Hotel & Conference Ctr., BW Premier Collection

The Parke Regency Hotel & Conference Center, BW Premier Collection is one of the independently owned boutique hotels in Bloomington, IL. Our hotel offers cozy, elegant comfort along with a wide array of features and services that are sure to please y show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
1413 Leslie Drive, Bloomington, Illinois, 61704-5409, United States

Reviews of Parke Regency Hotel & Conference Ctr., BW Premier Collection

Traveller Overview:
4.0 Rating: 378 reviews
Excellent 45%
Very Good 25%
Average 14%
Poor 8%
Terrible 5%
Rating

Maryjane56, wrote review 14/04/2021

getaway

The staff was very helpful. Property could use a little updating of furniture. Overall the property and staff were great. Unfortunately, there restaurant was closed due to Covid. We had anticipated ... more

Owner Response
Gayle McCorkle, Guest Services / Front Office at BW Premier Collection, Parke Regency Hotel and Conference Center, responded to this review
Thanks you for your feedback. We do apologize for the closure of our restaurant, we miss them also. Our team is glad that we were able to make your stay memorable and we look forward to your return.
Rating

GLENDAS959, wrote review 15/02/2021

Valentine Day

Hotel was clean, staff very friendly and courteous. The food was excellent. Check in was fast. Called a couple of days before the special and they accommodated us with a first floor room plus it was h... more

Owner Response
Gayle McCorkle, Guest Services / Front Office at BW Premier Collection, Parke Regency Hotel and Conference Center, responded to this review
Thank you so much for taking the time to give us your wonderful review. We are so happy that you enjoyed your stay and that everything from the food to the service made your special weekend memorable. We look forward to your return.
Rating

leed809, wrote review 27/01/2021

Look elsewhere

So this was my first time in a premier collection BW at first it was ok the building is not old. Staff at the beginning were ok friendly polite the manager I did notice walking around with out a fac... more

Owner Response
Gayle McCorkle, Guest Services / Front Office at BW Premier Collection, Parke Regency Hotel and Conference Center, responded to this review
We are so sorry that your stay did not meet your expectations. We apologize that you debit card was not promptly refunded by your bank as we do release funds upon check out. If you would like further assistance with your bank, please contact us directly.
Rating

Vette92, wrote review 06/07/2020

Great sleep

Very nice group of employees that care how your stay is. Comfortable bed! Clean room! Great shower! Breakfast was lame due to COVID. So not the hotels fault. Quiet on our floor. Not a peep from an... more

Owner Response
Gayle McCorkle, Guest Services / Front Office at BW Premier Collection, Parke Regency Hotel and Conference Center, responded to this review
Thanks for taking the time to give us your review. We are glad that everything went so well with your stay. Hopefully you will come back when our delicious breakfast is being served again.
Rating

cokesmom, wrote review 08/02/2020

Don’t let the fancy name fool you. Falls very, very short

The positives: Cami was amazing both in booking our group’s rooms, answering questions, and checking is in. She’s a total asset to your company. The bathrooms were newly remodeled and very nice with s... more

Owner Response
Gayle M, Assistant Manager at BW Premier Collection, Parke Regency Hotel and Conference Center, responded to this review
Thank you for your review. Cami is indeed amazing and I will pass on your compliments. We will look into the noise and carpet issues in the rooms and do hope that you will visit us again.