Came down to this hotel for a family visit and the location is excellent. extremely close to the food mall with lots of options on all kinds of restaurants.
Xmas market was about 400 yards from the hotel and you walk through lovely xmas gardens towards the beach. Everything is lit up in Xmas lights and very festive.
Beach and pier is about a 10 minute walk also,
Had a family room:
The hotel bedroom was good, bunk beds for 2 children and then two large singles pushed together to make a massive queen size bed..
the breakfast was ok but fairly average.
lovely fire place in the main lobby and bar area is fine.
the slight downside was the swimming pool area.
I chose the hotel based on the pool for the children.
The pool itself was lovely and warm as is the jacuzzi.
However, with a single glass conservatory covering the pool, you are basically in outside temperatures. We went last week mid November and its impossible to come out of the pool and sit and relax in your swim gear, you will freeze to death.
The heat from the pool hitting the ice cold glass creates indoor rain and you practically get rained on with condensation.
I witness an elderly lady come in and slip over into the glass, the whole outside tiles around the pool are a death trap.
this will be fine in the summer but a nightmare in the winter.
Please invest in this part of the hotel, it really should be better.
Finally, they have a private underground car park and its £15 per day.
I can't believe that if you are a paying guest, why you'd be charged to stay there.
Yes its in the middle of town, but come on guys, really!!
Overall a good stay but the not so good elements above would make me think twice about staying again. less