Trendy but inconsistent room experience
04/06/2019 Nire4525, Singapore, Singapore
Enjoyed the NOFO overall, so let’s start with the good: location (awesome), service (great, very accommodating), breakfast (everything you could want: hot, cold, vegan. Then some), décor (chic). The r... more
Enjoyed the NOFO overall, so let’s start with the good: location (awesome), service (great, very accommodating), breakfast (everything you could want: hot, cold, vegan. Then some), décor (chic). The reason I’m not giving this a 5 is for 2 key reasons: first they had us in an attic room. It was tiny! The sink in the bathroom was smaller than on a ship. No separation between shower and bathroom so everything got wet. Furthermore, though the room was cute, not everything was functional. The metal side tables were cool but tippy. We had two windows but neither we could look out of. This was room 325. Thankfully they swapped us out and 118 was much better but not have as elegant or interesting as the pics suggest. Also had a small sink, though marginally larger. Also didn’t have a demarcation between shower and the rest of the bathroom so everything got soaked when showering. I’m not sure if this is common in Sweden... but it’s annoying. Our friends had a really cool room and were paying the same! My reco is take a peak or ask for something specific as not all rooms are equal. Hopefully the hotel can fix the shower sitch! less
HelenNOFO, Front Office Manager at NOFO Hotel, responded to this review
Thank you for staying with us! We appreciate you taking your time to share your feedback with us. Your satisfaction is important and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Helén | Front Desk Manager