NOFO Hotel, BW Premier Collection

As a retiree, I planned a trip of a lifetime for July, August & September 2020. I booked most of my hotels via Qantas Hotels, with some of them being Non-refundable. As the World closed down international travel, I contacted Qantas Hotels to see where I stood with all of my Hotel Bookings Some of which were also Non-refundable). In all cases (except the NOFO Hotel), my bookings were cancelled and the full payments refunded. I understand that Qantas Hotels contacted the NOFO Hotel twice, and refused to refund twice. I also emailed the NOFO Hotel myself, and also received a reply from them that they won't refund me. I will make my first visit to Sweden in the future (when COVID-19 restrictions permit), but rest assured I won't be staying at the NOFO Hotel. Unlike many other Hotels around the World that I was planning to stay at, the NOFO Hotel has absolutely no compassion. Be very aware. I also read with interest another review of someone who was thrown out of the Hotel at 10pm at night due to their full name not being on the registration form. How odd, but more importantly it shows that the management is focused solely on it's budget rather than its customers needs and well being. less

This is the most anti-customer and unbelievably rude hotel experience I have ever had in any hotel in the world. Just awful. I was staying with a friend who booked the room as '2 guests' and the night manager came round at 10pm and kicked me out of the hotel (with security) under threat of calling the police - all because my full name wasn't stated as a guest on the room! Despite the booking being for 2 people! On this technically they decided I had to leave the hotel with no where else to stay that night!!!! Absolutely shocking and unbelievable...never ever stay here. I've never experienced anything like this before in my life. Avoid this place at all costs. less

This is a really charming hotel in a fantastic location -- at the heart of Stockholm's most vibrant neighborhood and just a few blocks from a major metro station. Tons and tons of cafes, bars, shops, grocery stores, and restaurants surrounding the hotel. The building is historic and feels a bit more like an apartment block than a hotel -- you enter via a courtyard where there's also a popular wine bar. I stayed for a week and booked a single room, but was pleasantly surprised to receive a full bed, perhaps because of reduced travel. The room was spotless, had a very comfortable bed, and a great bathroom with good water pressure and hot water. WiFi and TV both worked great. At a time when hotels in many countries refuse to serve breakfast or give you a plastic-wrapped apple, the free breakfast at this hotel was truly incredible! Massive selection of hot and cold items, coffee, tea, smoothies, breads from a local bakery. The breakfast adds incredible value to one's stay. I hope to return to Stockholm and stay at this hotel again. less

Stayed there for 3 nights while visiting the beautiful city of Stcokholm. Located perfectly well in Södermalm, we could easily explore the city by foot. Stylish, modern hotel, friendly check in, nice and clean small room. Breakfast was excellent with all you can ask for, Swedish fish pickles, fresh scrabled eggs, all sorts of bread and healthy options, smoothies, etc... We recommend staying there, itˋs a lovely place! If you are into wines, check them out for their wine events/tastings. less

I stayed over as a guest, in a suite my friends had booked for themselves. I really enjoyed the room, the service and the neighborhood. The sofa-bed was quite comfortable. But the thing to really look forward to, is the amazing breakfast buffet. I travel a lot, I stayed in many different hotels and resorts around the word, and I rarely experienced such amazing quality and careful variety of food. less