Marks Tey Hotel, Sure Hotel Collection by Best Western

The staff Through the hotel on reception and in the bar have been very welcoming polite helpful friendly and professional Joey dinesh rose Victoria Martin Constantine I have food intolerances and am a picky eater but has no problem changing what was normally offered on the menu to suit my palette and I have to say I was impressed with the quality for the price less

Received a very warm welcome from the Constance, the member of staff on reception who explained everything to us and gave us our room keys with the minimum of fuss. The hotel was comfortable and warm and the breakfast was plentiful and there was a good selection of both hot and cold food choices. less

We spent 4 nights whilst I attended a meeting. Room was lovely, very clean and tidy, Enough space to work and a very comfortable bed. Breakfast had several choices and the cooked English was filling with any amount of coffee and juices. We had 2 nights on room service and the food was hot. A bit expensive. less

Just back from a weekend break, with my 6 year old Son. We checked in with a lovely lady called Constance at front desk, it was quick and smoothly done, with a very warm welcome! We went straight to our room 231 and was pleasantly surprised with it, it was perfect for us both, with a very comfy double bed, tv & hair dryer and coffee & tea facilities in room, also a double wardrobe & a desk with mirror & chair and a small table with a chair too. To very clean standard aswell. Bathroom with bath/shower fast pumping shower & toiletries in bathroom. Also very clean. Then we headed to the swimming pool, what a lovely touch to have in the hotel, perfect size swimming pool 1.2 meters deep and at around 30 degrees, so very warm to get into, also a steam & sauna their to, which was lovely to use, also extremely clean. We then headed out for dinner, to an American Dinner, just across the road towards the train station, on the left hand side, get little gem of a place, lovely American style food, and amazing Cocktails. Back to the Hotel, and had an a great night's sleep. Breakfast was included in Price, and had enough to please all, from cereal, yourgouts, fresh fruits, to breads to pastry's to croissants and jams, and marmalade, tea & coffee machine, with flash juice's, also a full style buffet breakfast range. Was very happy and full afterwards. We chilled in the Hotel on the Saturday swam and ordered room service, which was lovely and quick to room form order. Overall was very happy with our stay and all staff are extremely happy to help and very friendly from the lovely Joey from the bar downstairs to the people in the pool, but the one lady who stood out for me at the hotel, was the lovely, kind willing to help, Constance at front desk, thank you to you all, for making our stay la wonderful experience. We loved it so much, we have re-booked another visit, so look forward to seeing you all again soon. Would highly recommend a stay here at this hotel. less

Overpriced hotel. Small outdated rooms. Cheap packet food all overcook and sat in oven/hot plate forever. House wine would probably make a good toilet cleaner. Staff were nice little minions who politely done what they could and were told. less