Old Hunstanton Le Strange Arms Hotel, BW Signature Collection

We returned here after 12 years to discover the same decor after so long and much lower standards in every area: restaurant, rooms, maintenance and customer care. In 2022, tinned mandarins and prunes with cheap pastries do not constitute a continental breakfast. The tiny packets of cheddar and Gloucester cheese are not ‘continental’. Cheap ingredients were used - revolting. The room was smelly, spartan and furnished with an ancient scruffy dressing table and throughout the hotel it was clear that no investment has been made in soft furnishings or bringing the hotel up to date. It has a fantastic location but the rip-off price is not worth it. less

My partner and I got married in the Le Strange Arms. I can’t recommend it enough. It was a wonderful experience from booking to leaving the day after as a married couple. The LSA exceeded our expectations in every way. It is a lovely building in an absolutely beautiful location, all the staff were spot on and the food was gorgeous. We stayed in the bridal suite and there were so many details that made it special. Many of our guests also stayed and have left reviews. We got so much support organising the day, we live hundreds miles away, but Hunstanton is close to my in-laws who can’t travel very far. The planning was mostly done over the phone and by email with quick responses and no problems. We booked during lockdown and there were so many changes along the way, that could have been really difficult, but all the staff bent over backwards to make the day go smoothly. Tanya, who organised the wedding was absolutely amazing. She made some really helpful suggestions and was there every step of the way to make sure we had a great time. The kitchen were great as well, there were a number of our guests who had extra needs from dietary requirements to disabilities and these were handled with genuine care. The reception staff were also fantastic to us and our guests, literally going the extra mile to help us out when we forgot our flowers!! less

I went to stay for a family wedding. the service was impeccable, staff so friendly and so helpful. the food was amazing, I read a comment online that the decor was dated, I've seen dated and musty hotels, this isn't one of them. the style was in keeping with the age of the building as it is historic. it was clean and fresh with high count linens and very comfy beds. I would happily stay again. thank you for all you did. especially the vegan options, the sticky toffee pud and ice cream was amazing. I need the recipe, hehehe. less

We loved this hotel and have recommended on our previous experience to family and friends. Sadly, this time our experience could not have been more different or disappointing. The boat house is nice, although would benefit from some upgrades, has beautiful balcony views and comfortable beds. The building works for the garden lodges are now underway and ongoing which was expected. The platform (outdoor bar/ice cream area) was blocked off during the construction that previously we had used alongside other guests to take lovely sunset photos which was disappointing, especially as our trip was for a special celebration and not mentioned on the website. The most concerning staff lacked knowledge and training to deal with urgent incidents requiring medical assistance, to make matters worse signal is not very good within the hotel grounds unless WIFI calling. less

We had a seaview and our family room was the biggest we've ever had. Great breakfasts, comfortable beds and a quiet location. A few minutes from the beach and there's also a lovely beach cafe - couldn't fault it and hope to return in the future. less