Inn at Great Neck, BW Premier Collection

30 Cuttermill Road, Great Neck, New York, 11021-3111, United States
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Inn at Great Neck, BW Premier Collection

Exceed Your Expectations!

The Inn at Great Neck, BW Premier Collection is a privately owned and operated luxury boutique hotel on Long Island with 85 Deluxe Rooms and Superior Suites in the heart of Nassau County. In addition, the hotel has
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
30 Cuttermill Road, Great Neck, New York, 11021-3111, United States

Reviews of Inn at Great Neck, BW Premier Collection

Traveller Overview:
4.5 Rating: 523 reviews
Excellent 61%
Very Good 21%
Average 9%
Poor 3%
Terrible 4%
Rating

166stuartf, wrote review 09/11/2020

Rehearsal wedding event

I can’t give enough praise for Anthony and the staff at the Inn at Great Neck. We had a family event and needed 9 rooms during the pandemic. Everything was done to perfection. My guests were so impres... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
Thank you so much for your stellar review of the Inn at Great Neck. We were honored to be a part of such a momentous occasion. Our staff take great care in ensuring that all our guests are taken care of and that they have an amazing experience filled with top-notch hospitality. During these times, we understand that it is imperative to take extra precautions and care, so that everything is extra clean for the safety of our guests. We are so glad to hear that this was your experience. We are honored to pass along your kudos to Anthony. Please join us again for your next special occasion. All the best to you. Thank You, Nick H. General Manager
Rating

FrGeo, wrote review 17/10/2020

Rooms need to be checked more thoroughly

The staff, and to check in and check out experience was pleasant enough. The room was a good size And was well appointed. However, there are numerous items in the room (fridge, iron, toilet) that need... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
We are sorry to see that you did not enjoy a five-star experience with us at the Inn at Great Neck. It is important to us that our guests are satisfied with the service provided to them. Our staff is here to ensure that everything is perfect. If there is ever anything our guests need tended to, we encourage them to reach out to the front desk and we will do our best to remedy the issue quickly. We hope you will consider joining us again for the opportunity to change your mind. Thank You, Nick H. General Manager
Rating

Lfish9111112, wrote review 12/10/2020

Hotel stay

The INN at Great Neck went above and beyond for us. We booked them for our wedding stay and after party. Once the pandemic hit our plans changed a million times- and the hotel was nothing but sympathe... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
Thank you so much for your wonderful review of the Inn at Great Neck! We were honored to host you and your guests for such an amazing occasion. During these times we understand how things can change at a moments notice. We are here to make sure that everything is exactly how you want it to be. Everything should be perfect. We are thrilled to see that we were able to provide the experience you deserved and that we exceeded your expectations. Our staff are here to ensure that your stay is clean, comfortable and courteous. We want to make sure that our guests, especially our wedding couples are well taken care of and treated like VIP. We are so glad to see this was experience. We are proud to pass along your kudos to Anthony and the rest of our team. We look forward to providing another memorable stay soon. We wish you all the best in your future together. Thank You, Nick H General Manager
Rating

512jamiey, wrote review 23/09/2020

Wedding

Anthony (sales manager) was fantastic he was always checking in on my husband and I and made sure we were always comfortable and had everything we needed. He was an absolute pleasure to work with. Ant... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
Thank you so much for your excellent review of the Inn at Great Neck. We were honored to have been such an important part of your a momentous occasion. Our staff are here to ensure that everything that our brides need is at the ready. We want you big day to be seamless, so we take great care in making sure all the details are taken care of so that you do not have to worry. We are thrilled you had such a great experience because of our amazing staff. We are thrilled to pass along your kind words and compliments to Anthony and Alberto. We wish you all the best in love and life. We look forward to welcoming you back to celebrate your next special occasion. Thank you, Nick H. General Manager
Rating

raquelpY811BM, wrote review 20/09/2020

First Communion- Covid 19 times

My daughter’s first communion came out perfect with Anthony’s help (Social manager), I had 3 days to plan this event and he made it so easy for me. Signs were posted, tables indicators, set up, l... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
Thank you so much for your stellar review of the Inn at Great Neck and our valued staff. We were honored to host your celebration for such a special occasion. Our staff strive to provide a seamless experience for our guests hosting a special occasion with us. We look to make sure that all the details have been taken care of so that the day goes off without a hitch. We want the day to be perfect. A day to remember. We were so happy to see that this was your experience. We are proud to pass along your kind word and kudos to Anthony, Chef, Mercedes, Alex and the rest of our dedicated team. Now more than ever we understand the importance of maintaining a high standard of cleanliness for the health and safety of our guests and staff. We are dedicated to maintaining COVID-19 protocols so that we can all have a great experience with peace of mind. We are so glad to see this shone through. We look forward to welcoming you back again soon. Thank You, Nick H. - General Manager