Inn at Great Neck, BW Premier Collection

30 Cuttermill Road, Great Neck, New York, 11021-3111, United States
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Inn at Great Neck, BW Premier Collection

Exceed Your Expectations!

The Inn at Great Neck, BW Premier Collection is a privately owned and operated luxury boutique hotel on Long Island with 85 Deluxe Rooms and Superior Suites in the heart of Nassau County. In addition, the hotel has
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
30 Cuttermill Road, Great Neck, New York, 11021-3111, United States

Reviews of Inn at Great Neck, BW Premier Collection

Traveller Overview:
4.5 Rating: 527 reviews
Excellent 61%
Very Good 21%
Average 9%
Poor 3%
Terrible 4%
Rating

sharanw2020, wrote review 16/02/2021

Ruined valentines day

Very long wait to check in. Only one staff person working at certain times therefore no one answers the phone. There was no valet even though they charged $15 for valet parking and since it was only o... more

Rating

elizabethg158, wrote review 30/01/2021

ENOUGH HAIR IN THE LINENS TO MAKE A WIG!!

Don't get me wrong, the hotel is nice, the room was very spacious and comfortable, great mattress... But there was enough hair in the linens to make a wig! It started with one hair peeking out of the ... more

Owner Response
MICHAEL PAPIERNO, Marketing at Inn at Great Neck, BW Premier Collection, responded to this review
We are sorry to see that you did not enjoy a five-star experience with us at the Inn at Great Neck. It is important to us that our guests are satisfied with the service provided to them. Our staff is here to ensure that everything is perfect. If there is ever anything our guests need tended to, we encourage them to reach out to the front desk and we will do our best to remedy the issue quickly. Kindly reach out to me directly, Nick Horn General Manager, so that we can discuss your experience as well as your upcoming stay. I can be reached via email at nhorn@innatgreatneck.com or at 516.773.2000. I look forward to speaking with you.
Rating

joannez117, wrote review 22/12/2020

Peaceful stay

The bed was comfortable and the service was top notch! The garage has security like Fort Knox. The hotel has thick walls, so you don’t hear people slamming doors or talking next door. The room had ple... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
Thank you so much for your stellar review of the Inn at Great Neck. We love to see when our guests enjoy their stay. Our staff take great care in ensuring that all our guests are taken care of and that they have an amazing experience filled with top-notch hospitality. We take great care in the safety and health of our guests. We are so glad to hear that this was your experience. Please join us again the next time you are in the area. Thank You, Nick H. General Manager
Rating

Edward1976, wrote review 22/12/2020

Nice Place

This place was very nice, clean and the staff was very friendly and professional. i was worried being next to the train tracks it would be noisy but it wasn't at all. They have valet parking but don't... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
Thank you so much for your stellar review of the Inn at Great Neck, Edward. We are so happy to see that you enjoyed your stay with us. Our staff take great care in ensuring that our guests have an experience filled with excellent customer service. During these times, we understand that it is imperative to take extra precautions and care, so that everything is extra clean for the safety of our guests. We are so glad to hear that this was your experience. Please join us again soon. Thank You, Nick H. General Manager
Rating

166stuartf, wrote review 09/11/2020

Rehearsal wedding event

I can’t give enough praise for Anthony and the staff at the Inn at Great Neck. We had a family event and needed 9 rooms during the pandemic. Everything was done to perfection. My guests were so impres... more

Owner Response
Gmsamar Hosp, Owner at Inn at Great Neck, BW Premier Collection, responded to this review
Thank you so much for your stellar review of the Inn at Great Neck. We were honored to be a part of such a momentous occasion. Our staff take great care in ensuring that all our guests are taken care of and that they have an amazing experience filled with top-notch hospitality. During these times, we understand that it is imperative to take extra precautions and care, so that everything is extra clean for the safety of our guests. We are so glad to hear that this was your experience. We are honored to pass along your kudos to Anthony. Please join us again for your next special occasion. All the best to you. Thank You, Nick H. General Manager