Inn at Great Neck, BW Premier Collection

30 Cuttermill Road, Great Neck, New York, 11021-3111, United States
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Inn at Great Neck, BW Premier Collection

Exceed Your Expectations!

The Inn at Great Neck, BW Premier Collection is a privately owned and operated luxury boutique hotel on Long Island with 85 Deluxe Rooms and Superior Suites in the heart of Nassau County. In addition, the hotel has
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Pets not accepted
Check-in & Check out15:00:00 | 12:00:00

Reviews of Inn at Great Neck, BW Premier Collection

Traveller Overview:
4.5 Rating: 498 reviews
Excellent 60%
Very Good 22%
Average 9%
Poor 3%
Terrible 4%
Rating

Masham2219037, wrote review 31/01/2020

Excellent customer service

My in laws room did not have heat for the first night of their stay. They were given a space heater for one night which obviously upset us. I went to James a manager at the front desk and he immediate... more

Owner Response
Loredana S, General Manager at Inn at Great Neck, responded to this review
We strive to provide stellar service for each of our guests at the Inn at Great Neck. Satisfaction is very important to us. We are happy to see that James was able to resolve the issue at hand quickly and efficiently for your in-laws. We are honored to pass along your kudos. We hope your family will join us again in the near future. Thank You, Nick H. - General Manager
Rating

VML61, wrote review 22/01/2020

Birthday celebration

This was a trip for my wife and daughter for my wife's birthday. They have friendly staff and clean rooms. They had a nice breakfast at this hotel. They enjoyed their stay there and would recommend it... more

Owner Response
Loredana S, General Manager at Inn at Great Neck, responded to this review
Thank you so much for choosing the Inn at Great Neck and for your excellent review. We were honored to host your wife and daughter for such a special occasion! My staff and I strive to provide clean, comfortable and courteous service to each of our valued guests. We look to create a home away from home experience for you to enjoy. We are thrilled to see that they were treated to the excellent hospitality we are known for. We look forward to welcoming you all back soon. Thank You, Nick H. - General Manager
Rating

thomasmF2246SR, wrote review 06/01/2020

New Years Eve Wedding

The whole staff at the inn at great neck (especially the sales guys Anthony and Michael) we fantastic. The communication with them made everything go smoothly. The night of the event everything just c... more

Owner Response
Loredana S, General Manager at Inn at Great Neck, responded to this review
How exciting to have been able to share in your New Year's Eve wedding! We were honored to have shared in the experience and helped your ring in 2020 in the best way possible! Our staff strive to ensure that everything is perfect for your special day. We like to take care of the details so you don't have to. We are pleased to share your kudos with Anthony, Michael and the rest of the staff. We look forward to welcoming you back for another special occasion! Thank you, Nick H. General Manager
Rating

FHANDS, wrote review 17/12/2019

Location and Service

I recently had a wedding at the Hotel, and booked over 25 rooms for out of town guests. The rates were very fair, and the Guest Service team was very helpful. They helped with transportation, and th... more

Owner Response
Loredana S, General Manager at Inn at Great Neck, responded to this review
What an honor to have been such a wonderful part of a momentous weekend! Thank you so much for your stellar review of the Inn at Great Neck. Our staff strive to provide top-notch customer service to ensure that everything runs perfectly for the duration of your stay, especially our wedding guests. Attention to detail is key and we are so happy to hear that you were treated to this kind of experience. We are proud to pass along your kudos to Gabby, Kareem, Julio and Anthony. We hope you will join us again soon. Thank You, Nick H. General Manager
Rating

gailwX3320LV, wrote review 04/12/2019

4th High School Reunion

The venue,food and service were outstanding. Our events coordinator, Anthony was warm and professional. He surprised us with many beautiful details such as lighting with our school colors, and customi... more

Owner Response
Loredana S, General Manager at Inn at Great Neck, responded to this review
It was a pleasure to host such a momentous occasion! We are thrilled to see that you were treated to a five-star experience here at the Inn at Great Neck. Our staff strive to create the perfect ambiance for any occasion. They want to make sure that everything is perfect and personalized for our guests. We are happy to see this shone through. What a fantastic celebration of so many years of friendships and memories. Thank you for choosing to celebrate these moments with us. We look forward to your next reunion! Thank You, Nick H. General manager