Hotel Villa Real

Plaza de las Cortes, 10, Madrid, 28014, Spain
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Hotel Villa Real

The elegant and sophisticated Hotel Villa Real is housed in a classic, 19th-century property opposite the Congress of Deputies, right at the heart of Madrids political and financial center. Its an easy 10-minute walk from both the landmark Puerta del show more

Pets not accepted
Check-in & Check out15:00:00 | 12:00:00
Plaza de las Cortes, 10, Madrid, 28014, Spain

Reviews of Hotel Villa Real

Traveller Overview:
4.5 Rating: 2406 reviews
Excellent 61%
Very Good 27%
Average 8%
Poor 2%
Terrible 1%
Rating

TTravel71, wrote review 29/05/2022

Great location but faded

We were in a duplex room (511) and the balcony is lovely but the room really dark, especially the downstairs sitting room - we didn’t use it once. The upstairs bedroom was actually very small and l... more

Owner Response
Hotel- cmanager, Owner at Hotel Villa Real, responded to this review
Dear Guest, Thank you for taking the time to provide this feedback. We are very happy that you found our prime location to your liking. We regret to hear that you were not entirely satisfied with your room; we encourage guests to inform us of any issues or concerns they may have while at our hotel as we have different styles and categories of rooms available and would have been happy to find you one that better suited your requirement, subject to availability. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Raquel Casado, General Manager
Rating

SubhrajitRoy123, wrote review 21/05/2022

Nice location

We had stayed at the duplex suite - amazing experience...10-20 min walks to imp spots like El Retiro Park, Plaza de Mayor as well as key avenues. Friendly staff, however not too many eateries / cafes... more

Owner Response
Hotel- cmanager, Owner at Hotel Villa Real, responded to this review
Dear Subhrajit, We would like to thank you for reviewing your experience. It is a pleasure to know that you enjoyed our convenient location and appreciated the facilities we have to offer. For your next stay, our team would be more than happy to provide you with nearby restaurant suggestions, please don't hesitate to get in touch. We do hope to welcome you back for an improved experience. Best wishes, Raquel Casado, General Manager
Rating

CANINLON, wrote review 20/05/2022

Old school

I stayed for two nights in May 2022, on business, and paid about 200Eur a night, excluding breakfast. It’s an older hotel, with hardwood, marble, and a very beige/brown colour theme. Feels slightly ... more

Owner Response
Hotel- cmanager, Owner at Hotel Villa Real, responded to this review
Dear Caninlon, Thanks for taking the time to share your experience at our hotel. It is a pleasure to know that you enjoyed our convenient location and appreciated the facilities we have to offer. We do carry out maintenance, whenever necessary to keep our facilities up to date, and have noted your comments for future improvements. We regret that you were disturbed by our other guests. Please don't hesitate to contact reception so that we may take appropriate action with the required discretion. We hope to have the pleasure of welcoming you back in the future. With best wishes, Raquel Casado, General Manager
Rating

tnorb, wrote review 16/05/2022

Clean, comfortable, and centrally located!

We spent several nights here and were very happy with the location as well as the helpful staff! We were able to walk to many sights and restaurants, but also were close to a metro stop which was nice... more

Owner Response
Hotel- cmanager, Owner at Hotel Villa Real, responded to this review
Dear Guest, Thank you for your kind review and recommendation; we appreciate it. We are glad you had a pleasant stay, and our convenient location helped you to make the most of your time in Madrid. Our team is always pleased to help and we are happy that you appreciated our efforts to make your stay as enjoyable as possible. However, we would like to apologize for any inconvenience you experienced. You can always notify a member of our team about any issues you encounter during your stay, as we are always here to help. We hope to welcome you back. Best wishes, Raquel Casado, General Manager
Rating

Ianir, wrote review 17/04/2022

Great classic hotel. Best Location.

Location is amazing. Spent a week in Madrid and didnt have to take a subway once to visit the highlights of the city. Walking distance from most attractions, restaurants and bar. Its not old, its clas... more

Owner Response
Hotel- cmanager, Owner at Hotel Villa Real, responded to this review
Dear Guest, Thank you for your review of your recent stay at Hotel Villa Real Madrid, We are glad that you received such fantastic service from our team members and that our location was so ideal for you. We are sorry you were disturbed. We encourage guests to let us know of any issues on-site, our team would be happy to find a quieter room, should one be available. We really do hope that we may be able to welcome you back on many more occasions. Best regards, Raquel Casado, General Manager

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