Hotel Riviera Airport, Sure Hotel Collection by Best Western

Via Licio Visintini 30, Fiumicino, 00054, Italy
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Hotel Riviera Airport, Sure Hotel Collection by Best Western

The Hotel Riviera Airport, Sure Hotel Collection by Best Western is a three star hotel recently renovated and located only five kilometers from Rome Fiumicino Leonardo Da Vinci International Airport and the Fiumicino only a few meters from the sea. O show more

Pets not accepted
Check-in & Check out12:00:00 | 11:00:00

Reviews of Hotel Riviera Airport, Sure Hotel Collection by Best Western

Traveller Overview:
4.0 Rating: 489 reviews
Excellent 30%
Very Good 41%
Average 19%
Poor 4%
Terrible 3%
Rating

janies6798, wrote review 08/12/2019

THE WORST

Where do I even begin with this horrible hotel? The service at the front desk was absolutely rude upon arrival. After a very long trip we finally arrived, the front desk needed a few documents which w... more

Owner Response
hotelrivieraairport, Proprietario at Hotel Riviera Airport, Sure Hotel Collection by Best Western, responded to this review
Dear Janie S. We would like to apologize for your experience in our Hotel . We regret to know you felt our front desk clerk Vincenzo was rude with you,but we assure it was just a misunderstanding probably related to the different languages . Our staff is very professional and kind and Vincenzo just needed the passports that you did not have (at first ) for the mandatory registrations for the Police. As you probably know it is not possible to check-in in an hotel in Italy without a document (whereas it is possible in USA) , and Vincenzo just wanted you to understand he could not give you the room key without the documents. We hope you will understand we really care about our Guests’ opinions and really regret to know you did not feel welcome in our Hotel. We hope you will reconsider the situation and give us another opportunity to let you spend a better experience in the near future . Kind regards,
Rating

G7922OEvalerieb, wrote review 30/11/2019

Excellent staff

The staff was extremely professional, polite and helpful. The room was clean, comfortable and spacious. The hotel appears to be in a beach resort area which would be amazing in the summer. I stayed in... more

Owner Response
hotelrivieraairport, Proprietario at Hotel Riviera Airport, Sure Hotel Collection by Best Western, responded to this review
Dear G7922OEvalerieb, Your business is very important to us and we value your feedback. THANK YOU VERY MUCH!!! The manager
Rating

shclawson, wrote review 20/11/2019

Awkward FCO shuttle service

If you are going to Fiumicino for the beach, this hotel is close to the beachfront boulevard and is reasonably priced, clean and comfortable. The breakfast buffet was good and included in modest pric... more

Owner Response
hotelrivieraairport, Proprietario at Hotel Riviera Airport, Sure Hotel Collection by Best Western, responded to this review
Dear Shclawson, Thanks for your review. The Hotel Riviera Airport on request has a convenient shuttle service to and from the Leonardo da Vinci Airport and the center of Rome , timetable available on hotel's official website or contact the front desk (he can to contact the driver for more details). The manager
Rating

Vecchio John S, wrote review 10/11/2019

A good choice either for the airport or for Fiumicino in general

Our third stay at the Riviera. We would have liked to stay for more than one night but travel arrangements didn't work out. A 7 a.m. flight departure meant that we couldn't use the shuttle outbound an... more

Owner Response
hotelrivieraairport, Proprietario at Hotel Riviera Airport, Sure Hotel Collection by Best Western, responded to this review
Dear John, Thanks for your important review! The manager
Rating

fraser001, wrote review 19/10/2019

Loved it

Great front desk staff. Close to the beach. Room was clean. Shuttle was organized well. Would return! This hotel is in walking distance to restaurants and a grocery store. Once we got there we regrett... more

Owner Response
hotelrivieraairport, Proprietario at Hotel Riviera Airport, Sure Hotel Collection by Best Western, responded to this review
Dear fraser001, Thanks for your fanatstic review! The manager