Come for the View! Stay for the Staff (most)
Wow! We were upgraded at check-in to a room with balcony and full view of the bay and Mt. Vesuvius, after I told the desk clerk that I had lived a 5-minute walk away "molti anni fa" (many years ago, w... more
Wow! We were upgraded at check-in to a room with balcony and full view of the bay and Mt. Vesuvius, after I told the desk clerk that I had lived a 5-minute walk away "molti anni fa" (many years ago, when my father was stationed in Naples), and that I was excited to be back in the neighborhood. You walked into our room, raised the shade and -- boom! Just breathtaking! We arrived early, so waited for our room to be finished, seated in the rooftop terrace/bar area, treated to free cappuccinos. The room was clean, comfortable but not large. Bathroom with shower (large head), bidet. Bed comfortable. Pillows a big flat/hard. Free wifi, tv. Breakfast included in room price was very good: Good variety of food and beverage in roof top restaurant, wait staff very pleasant and accommodating -- and there was that view again :) It was still sunny and warm in Naples in mid-October, yet the hotel turned off the a/c system after our first night there. Front desk staff arranged for us to have a floor stand fan in our room for the rest of our stay. It made all the difference. Public transportation is accessible but a bit more limited than ideal: You take a funicolare between the via Orazio station (less than a 5 min walk from the hotel) and the waterfront Mergellina area to get a bus into the main part of town. Of course, you can also walk along the waterfront, which is delightful. (The main negative issue we had with staff was that the bus the front desk staff recommended to get to Piazza Municipio, didn't really go there. By the time we were able to get off, after the bus turned to backtrack but went through a tunnel, we were a bit of a hike from where we wanted to be.) The hotel is easily reached by taxi, and they're metered, which is good. less
BW Paradiso N, Responsabile relazioni con la clientela at BW Signature Collection Hotel Paradiso, responded to this review
Dear Guest ,
sunny greetings from Naples , we hope that you had a good journey back home.
On behalf of the whole team, we would like to thank you for sharing your experience at Hotel Paradiso on TripAdvisor.com.
We are happy to read that you appreciate every detail that makes our Hotel a unique location to enjoy the beauty of Naples. our professional staff, the breathtaking view from our terrace and restaurant and our wonderful rooms.
We are deeply sorry for discomfort about wrong information of the n of Bus to reach P.zza Municipio, but in this period in Naples there are many road renovations.
We invite you to contact us directly for your next stay in Naples,
Hotel Paradiso BW Signature Collection di Napoli
Front Desk Agent
Angelo De Carlo