Hotel l'Arbre Voyageur, BW Premier Collection

We stayed for a week so that we could visit some towns / attractions in Northern France. I have to give them a 5 star rating because of their attention to detail, their going out of their way to help, their kindness to us helping to book transport. They have a young staff but extremely professional. less

I can't recall the last time i stayed at a Best Western. Boy did this hotel change my mind on the hotel brand or at least the premier collection. Stylish, trendy and cute touches abound. A cactus pillow on my bed! Decent sized european room. Comfy bed. Coffee maker, teas, and free drinks (non-alcoholic) and snacks in mini bar. L'Occitane bath products. The shower is glass and open to the room so something to be aware of depending on who you are traveling with. Closet with decent storage, small desk and overall efficient design for a stay. Staff was very friendly and helpful and spoke English. Hotel is within easy walking distance from train stations as well as to all of the major sites in Lille. I would definitely recommend and stay again. less

This very conveniently-located hotel is a ten-minute walk from Lille Europe and Lille Flandres train stations, and near all of Lille’s charming old streets. Our room was plain in design – minimalist, with colored walls – and well-designed for unpacking and spreading out. We had two closets, both filled with shelving, and another set of shelves as well. The bed and pillows were extremely comfortable. The bathroom was clean and modern, though the brown (rather than white) towels were odd. There was a small fridge containing bottled water, canned soft drinks, and snacks which we were told to help ourselves to. We overlooked the back of the property and were near the elevator, but it was very quiet, and we appreciated the seclusion. Downstairs, one side of the lively lobby features a small sandwich-type restaurant with a bar, and the other side features a larger and stylish restaurant, The Jane, which is where guests have breakfast. The buffet is extensive and delicious, with a large variety of breads and pastries as well as fruit and a generous array of hot cooked foods including scrambled eggs and English breakfast staples such as bacon, mushrooms, and baked beans. The pain perdu, or French toast, was fabulous with the real maple syrup available. We stayed for three nights, and that breakfast was worth jumping out of bread for! The cappuccino is the best we’ve ever had. The staff the second day was not attentive, so there were no glasses available for juice or water and some of the offerings ran out, but mostly, everyone was very pleasant and helpful. less

At last a hotel really trying to cut it's carbon footprint. We stayed here 2 nights and were offered the option of half service of the room which meant the maid would make the bed and empty the bins only. In return we had 2 drink tokens for use in the bar. We were expecting a limit of €5/6 but it was actually €15 so this was certainly a good deal. The hotel itself was really well appointed the rooms being well decorated and modern. The mini bar is complimentary and was well stocked with non alcoholic drinks and snacks. The staff were very polite, informative and helpful. The receptionist even took you through to the lift to explain how to use it. If there was one down side I would say it was the lack of lifts as there was only one but this did not spoil our stay. Although we did not eat in the hotel both the cafe and restaurant were full and the menu looked good. As the name suggests wood played a big part of the hotel having wooden floors, platter in the bathroom for toiletries and quirky tables. Obviously a lot thought of has gone into the design and ethos of the hotel. I liked Lille and would certainly stay here again although next time I will contact the hotel direct as upgrades are available. less

The hotel is just 10-minute walk away from the Lille Europe Station and even closer from the Lille Flandres station. You can discover all the old city of Lille and numerous museums / restaurants / bars around the hotel. The staff is really friendly and helpful. The breakfast is delicious. The room was clean and pleasant. The mini bar is free, as well as coffee and tea in the room. I do warmly recommend this hotel. less