Hotel l'Arbre Voyageur, BW Premier Collection

The staff were all attentive, pleasant and helpful, without being intrusive. The room was clean, spacious and the two issues raised were dealt with quickly and to our satisfaction. Everything very modern. I cant understand why there was no plug for the washbasin and the shower controls took some getting used to.There are two restaurants and breakfast was just about perfect-vast quality choice. The bar was great. A whole page of Armagnacs-unprecedented! Just outside the centre, but well located for everything.Extremely good stay Thank you to all the team. less

This is a really beautiful, centrally located hotel. Breakfast was full of choice, with delicious pastries from the in house bakery shop. The bar is comfortable, with a free drink on offer if you’re staying more than two nights and forego housekeeping. Our only issue was that the parking available to book through the hotel in advance is unreserved and was full when we arrived which was a nuisance. Our fault for being in Lille on the first Saturday of the Christmas market! We had a great stay, and would recommend. less

Stayed for just one night and arrived off an early Eurostar train, reception were super friendly and said we have a perfect room for you and you can access it now. Great Service. The hotel it’s self is an easy 10 minute walk from the international station and further couple of minute walk into Lille Old town. The reception is funky and cool, beautiful restaurant and bar. Our room was off the garden, large stylish and quiet. Big very comfy bed, big clean shower room with quality Occitaine and Ritual toiletries. Free mini bar with soft drinks and snacks. Plenty of hanging space, safe, air con and satellite TV. Lille itself has a great array of shops, restaurants and bars. The Christmas Market is tiny and disappointing all seen and done in 10 minutes flat!!! If you come to Lille stay at the beautiful, amazing value hotel. less

We stayed here for one night during a weekend visit. We travelled via Eurostar from London and literally walked off the train and about a 10 minute walk to the hotel. The outside of the hotel building is not very attractive but everything about the interior is delightful - similar to a boutique hotel with beautiful styling. We liked having the loo in a separate room within our hotel room - just a small point but indicative of good design. The reception staff were delightful and very comfortable speaking to us in English (we were of course apologetic for not speaking French). We loved our visit to Lille - the Old Town is gorgeous and we enjoyed a student-lead walking tour to get our bearings and later visited Les palais des Beaux Arts and LaM (if you display your Eurostar ticket entry is a two for one deal at both). Highly recommend this hotel - it is perfectly situated on the edge of the Old Town and is a delight. less

I stayed here for 11 days during a business trip... great location, great staff, very clean, excellent breakfast offering. I stayed 11 days here. Check in was super easy, they even sent an email (or two) asking about my preferences for my stay so they could prepare ahead of time. I kept forgetting to answer, but it didn't matter. Staff was really nice when I arrived, and check in was really easy. My room was very clean, and remained so every day of my trip. Heat/AC worked well. Cleaning staff did a very good job, and for a 3 year old hotel, it was in great condition. If you skip having your room cleaned, they stil make your bed and will leave you a drink chip to use at the bar - good for a free drink. Really awesome. Location was great. About a 10 minute walk to the Grand Place, and perhaps the same or maybe a bit more to get to Rue de Gent with lots of great places to eat. If you don't feel like the walk, you can choose from two restaurants in the hotel... a mid priced one, and a more snazzy one with higher priced meals. I never went to either, but the menu for both looked really good. I did take the breakfast most days... it had a good range of breakfast items, breads, cheeses, juices, etc. Coffe cups they provide at the tables are a bit large if you aren't american, but they do. Overall, a very good stay. Don't hesitate to get a room and enjoy Lille! less