If there had been a fire, I'd be toast
10/03/2019 pensivepeacock, Morges, Switzerland
Stayed overnight after a business trip. I chose the hotel for its location, which was definitely downtown in Stockholm. First hint that this won't be a seamless stay, like my other business travels, w... more
Stayed overnight after a business trip. I chose the hotel for its location, which was definitely downtown in Stockholm. First hint that this won't be a seamless stay, like my other business travels, was that they didn't immediately see that it was a pre-paid stay, even if I showed them my e-mail confirmation indicating that this was the case -- so I had to spend my night finding all receipts and reservation forms from my company's travel agency as proof of payment.
I was then sent up my room, which was in one of the corners of the 6th floor, a good 100 meters from the lift, and far enough from the stairwell -- so if there had been a fire... I would have been toast. The windows are round, without a fire exit -- so no chance there.
Next stop -- the bathroom. Fixtures are old, and the gasket on the shower door was pretty much screaming to be changed. My bathroom floor was flooded, and as there was no heater in the bathroom -- had to use the towels to make sure I don't slip the next morning.
The only nice touch are some plush toys on the bed -- kids would probably love them.
I guess some of the rooms are nicer, but... I won't see them the next time I'm in Sweden, as I'd probably stay at the good ol' Radisson, which was pretty much fully booked when I had to hop over to Stockholm. less
Annelie L, Hotel Manager at Hotel Kung Carl, BW Premier Collection, responded to this review
Thank you for posting your thoughts on Trip Advisor. I sincerely apologies for the inconveniences you encountered with our service and cleanliness, please be sure that your valuable feedback has been addressed appropriately with my team.
We are concerned about your thoughts regarding our fire safety. On our 5th and 6th floor we have 4 different stairwells placed not more than 15 meters from every room and our fire alarm is also connected directly to Stockholm’s Fire Department. Our guest’s safety is the most important for us!
You are welcome to contact me directly at email@example.com if you have any further questions about this.