I stayed in a studio room for seven days (room 503).
The good aspects of the experience were:
-The room was recently built, on top of the GlassHaus, so the design was modern and the room mostly clean;
-The position was no further than a one hour drive from great spots in Switzerland, the Black Forest and France;
-The nature around it looks good for hikes, although a lot of the paths are not well kept and hiking through them was pretty much impossible;
-The reception staff is hospitable and kind, and they always tried to help us.
Now with the bad parts:
-The hotel is close to the highway, which has trucks going over it day and night. There is a constant high-pitched loud noise from these trucks. A sound barrier near the road would be a good idea. We had to sleep with ear plugs;
-If you book a studio room, be prepared for the bathroom to have a glass door, no privacy. We went to the store and bought a curtain to cover it, since we prefer some privacy during some times;
-Despite the room being modern and recently built, some minor details were off. For example, some hair was suck in the ceiling close to the bed, not ours for sure. The air conditioning always kept the room at 25 degrees no matter how low we set it, and the soap containers got stuck every time we pressed them;
-There are so many bus tours coming to this hotel. Some of these tourists have no respect for the other people residing here. When we went to the souvenir shop, it suddenly got invaded by a tour of people who kept coming literally one centimeter close to me and wouldn’t move, and took many pictures next to me. One day I was leaving by car and a tour of people was in the middle of the road doing nothing, as I approached, none moved for at least two minutes. I believe that this problem can be improved by giving people in tours some list of rules to abide by when staying here, since all the people traveling solo/couple/family never created a problem to us.
-Breakfast was fine, nothing special but acceptable for the money paid, since it’s included;
-Restaurant dinner was good, nothing special compared to other places in this region.
So I’d give this hotel 2.5 stars and have to round it up to 3, since it has a lot of potential to improve and have a 5 star review, but I’d definitely not come back here in a future Black Forest visit. less