Cosy and nice hotel in the centre of Arnhem
We stayed two nights in a design suite of this hotel. It was design but the name suite was a bit too large for this, furthermore, well equipped room. A bath tube in the midst of the room, a rain showe... more
We stayed two nights in a design suite of this hotel. It was design but the name suite was a bit too large for this, furthermore, well equipped room. A bath tube in the midst of the room, a rain shower and a separate toilet, not having a place to put your things on (book, glasses, a drink). A nice king bed and a good breakfast. Why do we choose for average and not very good? The room was rather noisy because of the air-system. There was no lazy chair, and we were missing a second sink. Had to wash your hands with shampoo. Toilet paper very very thin. We had to clean the sink from hair of the visitors before us. The safe was situated on the bottom of the wardrobe so you had to kneel on the floor to put your things away. Although the room was new some items were already broken. Their was only one elevator. On the other hand a very kind staff, a nice lounge and a very good starting point to visit the city of Arnhem. less
Receptie Haarhuis, Guest Services / Front Office at Best Western Plus Hotel Haarhuis, responded to this review
Thank you for the feedback on your last stay.
Also thanks for the ideas to improve the room. I will discuss this with our management.
I am sorry for the inconvenience about the shampoo and that the room was not as clean as usual.
That is not our standard and I will discuss this with our housekeeping staff.
We do have a second elevator which is situated on the other side of the hotel.
It is good to read that you were satisfied with our staff and lounge.
I hope that you still had a pleasant stay and that we could welcome you again soon.
Best Western Plus Hotel Haarhuis