Still the Best "Best Western" in the World
22/01/2019 BerlinG-ParisF, Orlando, Florida
This was our 3rd time here. We stayed here in 2009 and 2013 and now in 2019, all in January. We received a great upgrade to a King suite thanks to my status with Best Western which is due to their m... more
This was our 3rd time here. We stayed here in 2009 and 2013 and now in 2019, all in January. We received a great upgrade to a King suite thanks to my status with Best Western which is due to their matching policy with other hotel brands-IHG in my case where I'm a Spire Ambassador. It was our first day in Europe, and we arrived after a short train ride from the main Roman airport. (FCO) The old guy who used to smoke like a chimney has retired so it's not as smoky in the lobby as before, but the workers still tend to over smoke, especially those who are in charge of the nightly bar. The location is still perfect not too far from Termini train station and just a few steps away from the Metro. Our room had a beautifully decorated living room at the entrance with TV, desk, dresser, 2 chairs, sofa, and luggage rack. The bedroom had closet with safe but limited drawer space. The a/c cooling did not work so had to open window to reduce stuffiness. We were on 2nd floor (3rd by US/Canada) definition and could feel rumble of subway below hotel. Didn't feel this on stays in 2009 and 2013 when on higher floors. Cute elevator still great but dependent on riders closing all doors when exiting else doesn't work. They still have ashtray in room next to non smoking sign?? Bathroom had no tub, but nice rain shower with hand held device also. The lack of full door could lead to water on floor outside shower area. Both the bed and pillows were very comfortable and provided a nice sleep for the 2 nights we were there. Room was quiet noise-wise except for earthquake-like rumble previously mentioned due to subway. One of the highlights of this hotel is the cocktail lounge. 750ml bottles of wine are still 7 euro, the same as 6 years ago. We didn't have a chance to enjoy this in 2009 because of rushed 1 night stay. In 2013 we were there 3 nights! The snacks of pistachios and chips plus more are great too. We met some interesting people there including a young man from Brazil who was enjoying some away time from the wife. Breakfast was still a bit skimpy as to what we are used to at other similar type hotels. The eggs were lukewarm. There was some meat but not much. The pastries were good. The service was friendly and as efficient as possible depending on the crowd. I with they would do better with the supposedly hot foods! In conclusion, we enjoyed our stay and still think this is the best place to stay in Rome. We may try some others as well next time, but the quaintness, the friendliness of the staff, the antique decorations, and the inexpensive bar drinks make this something very special. Grazie!! less
silviaPPPP, Proprietario at BW Premier Collection Hotel Canada - Roma, responded to this review
Dear Mr/Ms BerlinG-ParisF,
First of all, we thank you for sharing your third Hotel Canada experience with us.
We're glad you appreciated the free upgrade you received, our location and the Canadian Bar.
We would like to inform you that the A/C system does not work in January due to the low temperatures of our winter. If you come back in summer, it works well in every single room as in the common areas. You will enjoy it after a long hot day!
With respect to the ashtray, we keep it in each room as "paper bin".
Anyway, we could not be happier you enjoyed your experience in the Eternal City while chilling out with an Italian glass of wine selected by the barman of the Canadian Bar.
Thank you again! We look forward to your (fourth) stay with us very soon!
HOTEL CANADA ROMA