Hospitality Kalgoorlie, SureStay Collection by Best Western

560 Hannan Street, Kalgoorlie, 6430, Australia
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Hospitality Kalgoorlie, SureStay Collection by Best Western

This Kalgoorlie, Western Australia hotel offers great customer service and comfortable accommodations for an affordable price. Escape to the history and beauty of Western Australia at the Hospitality Kalgoorlie, SureStay Collection by Best Western. T show more

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Check-in & Check out14:00:00 | 10:00:00
560 Hannan Street, Kalgoorlie, 6430, Australia

Reviews of Hospitality Kalgoorlie, SureStay Collection by Best Western

Traveller Overview:
3.5 Rating: 195 reviews
Excellent 16%
Very Good 50%
Average 22%
Poor 7%
Terrible 2%
Rating

mazhad, wrote review 07/07/2021

Clean and Comfortable

This is a typical country motel. Clean and comfortable. Shower in our room was very good. Staff were friendly. Even though it is on the main road into Kalgoorlie it was very quiet and great for a good... more

Owner Response
Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western, responded to this review
Hiya mazhad, Thanks so much for your review. We are delighted that you enjoyed your stay with us.
Rating

tearonthedottedline, wrote review 03/06/2021

Food inedable

Invited by friends for dinner as they were staying there. Sorry I went as the quality of the food was terrible. Indifferent staff no help at all. The waitress had no idea of the food items on the menu... more

Owner Response
Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western, responded to this review
Hiya tearonthedottedline, We are so disappointed to hear that you did not enjoy your meal with us and that you found the staff unhelpful. Your comments have been passed on to our management team for future improvement of our services.
Rating

mundo61, wrote review 20/04/2021

Disappointed

Have booked here for 3 nights for a look around Kalgoorlie. Rooms are standard American style motel with a double and a single bed side by side and a very small cramped bathroom. The room itself is ... more

Owner Response
Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western, responded to this review
Hi mundo61, Thank you for taking the time out to review your experience with us. We are pleased that you found the room to be comfortable but disappointed to hear that your expectations were not met with the room servicing. We will pass on your feedback for future improvement of our services.
Rating

Ken I, wrote review 17/04/2021

Great value

The room was clean and comfortable . Friendly and helpful staff . We had left something behind and the staff kindly searched the room and found the item for us. The restaurant provided a range of high... more

Owner Response
Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western, responded to this review
Hi Ken I, Thanks so much for taking the time out to review your experience with us. We are so delighted that you enjoyed your stay and the meals at the restaurant too.
Rating

addikted2travel, wrote review 11/04/2021

Clean & Comfy

Stayed for Easter break 4 nights. Was told when I called earlier that day to let them know of late arrival they said that would be fine. When I called them again to let them know we will be a little l... more

Owner Response
Amanda Hoyne, Agency / Consultant at Hospitality Kalgoorlie, SureStay Collection by Best Western, responded to this review
Hi addikted2travel, What a great review and very thorough too! We are very happy to hear that you had a positive experience with us and hope to see you again in the future.