Hardwick Hall Hotel, BW Premier Collection by Best Western

Like a lot of Best Western hotels, there are signs of aging - bits of rust here and there, chipped wood work and marks on upholstery etc. Twice we found people at reception complaining about their rooms (notably both were 400's, in the older part of the hotel) An interesting feature of our room was the Bang & Olufsen wall mounted hifi.....with it's cassette player. Wonder when the last cassette was played in it.....the 00's, the 90's or the 80's? However, a premier room in the newer part of the hotel can be the best deal. The 'feast and fizz' offer gives you £50 to spend at the restaurant, a good bottle of fizz and strawberry chocs in the room and a good breakfast in the morning. Combine this with the well kept public areas of the hotel and the beautiful grounds, a good weekend away is very achievable. But to really make the most of it......Bring your old cassettes. less

Lovely location by the lake and great outdoor space. Stayed here on business and whilst it was nice enough, can’t help feel it could be so much better. I had a room (418) in the older part of the hotel which was a good size but was also a bit tired in places. Bits of rust on the radiators, carpet wasn’t as clean as it could have been, rubbish on the roof outside of the bedroom window. We ate in the downstairs restaurant which was quite atmospheric but the service was slow and the Haddock in my Posh Fish and Chips was over cooked as was some of the lamb other team members ordered. Breakfast was great, good variety and service was excellent. Nice place, but could be excellent with a bit of focus. less

We booked here for a friday for a birthday treat for me. It was perfect, we booked the Fizz & Feast package, so got a night in a deluxe room, chocolate strawberries, a bottle of prosecco, £50 towards the evening meal & breakfast the next morning. The grounds were brilliant, we could sit & watch ducks, geese, swans & rabbits from our room! There was loads of little lakes & ruins to wander round as well. We are definitely booking again in the future. less

My Husband and I enjoyed our stay at this hotel mainly for a family birthday occasion. We found the staff to be extremely helpful and friendly - we couldn't fault our accommodation - our room and bathroom were very spacious very nicely maintained as was the bed and bathroom linen. less

Unfortunately we only stayed at Hardwick Hall for one night but it was amazing, and we will back. Starting with the friendly, efficient check in to our luxurious room, great views, excellent food we had a fabulous experience. We ate in the Rib Room in the evening the food and service was to a high standard. Breakfast the following day was delightful, everything you could ask for. I must mention Rachel who started our day off really well with her attentiveness and happy demeanour. Thank you Rachel. We must also thank Joao aka Jeronimo who took time out of his busy day to show us around Hardwick Hall sharing his 50 years of knowledge gained whilst working at the hotel, thank you Joao. Check out was great, thank you Amanda. All in all a fabulous stay less