Hardwick Hall Hotel, BW Premier Collection by Best Western

I visited Hardwick Hall Hotel on 1st December with my friends for afternoon tea. The cost was £16.95 a head, which proved to be terrible value for money. The room were were put in was freezing cold with the heating switched off and the window open. At the time the outside temperature was below freezing! The food was of a really poor quality. The scones tasted dry and of supermarket saver range quality. They were supposed to be 3 different flavours, but they all tasted plain and dry. The sandwiches were also dry and tasted of very little. The sweet selection proved no better, poor quality and tasteless! A throughly disappointing experience. Avoid. less

We stayed at Hardwick Hall, on a busy weekend to visit family for a pre Christmas get together. We arrived late afternoon and the place was heaving due to 3 different events taking place. Reception were very attentive, got our room sorted in no time, tried to book us in the restaurant but it was busy until 8.00pm, so they suggested eating in the bar area as it is the same menu as the restaurant. We managed to find a table and ordered at the bar, staff very quick to serve and we waited a very short time for the food to be delivered. Quality food from the specials menu and a very fair price. Staff were friendly and nothing was too much trouble. Breakfast was busy but we were able to get a table and get served quickly. We returned to the hotel in the early evening Sunday and it was much quieter, ate in the bar again from the restaurant menu and again quality food, well served. We appreciate the fact that you can eat in either the restaurant or bar and get the same standard of food and service. It is a very good standard of hotel, warm and welcoming. All the staff are very friendly and cannot do enough for you. less

As always the rooms are clean and tidy. Food is excellent here , my only complaint is a larger menu choice is needed as it's a bit small if you stay the regularly. Bar prices are on the high side with a double G n T hitting the £10 mark 😐 less

Really great food, highly recommended. £22 per head on average for main course and a drink. Don’t be put off by the above average price for a lunch - the experience is really very well worth it. It was quiet, but then it was fairly late in the afternoon, so after their rush hour. Still a pleasant atmosphere though. less

Stay in a real country house overlooking a park with a lake! Excellent staff and lovely large rooms with strong showers and Internet! Dinner and breakfast were both good value and served well. Just off A1 but in quiet grounds. Shame there is no pool or spa but was a very restful couple of days and I would go back anytime. less