Wonderful Hotel with old world charm
09/10/2017 Michelle504201, Nuneaton, United Kingdom
We stayed at The Grand Hotel Royal for two weeks in September. Everything about this hotel was great. The food, the excellent staff in all departments, the beautifully clean bedrooms, the grand restau... more
We stayed at The Grand Hotel Royal for two weeks in September. Everything about this hotel was great. The food, the excellent staff in all departments, the beautifully clean bedrooms, the grand restaurant, reception etc. The reception staff were so helpful and friendly, printing maps and giving us timetables always with a smile. There is a lovely beach and a beach bar with very good food and friendly staff across the road from the hotel. There is also a private area for the hotel with your own deck chairs and umbrella.
The food as I mentioned was good with a buffet breakfast and a buffet salad first course, followed by waiter service for dinner. You are alloted a table on your arrival at dinner which you keep for the whole of your holiday and at breakfast you can sit where you wish - a very good arrangement. At breakfast you are given a menu to choose what you would like for dinner, which works very well.
The hotel is very handy for bus stops to Pizza and Lucca and nearby villages. You can also use the train which is about a 20 minute walk away. There is a long promenade and a weekly market - about a mile long - every Thursday.
The hotel has a large swimming pool and a pool bar which we didn't use as we went on the beach.
We had a side sea view room which was upgraded to one with a balcony when we arrived - many thanks! It was very comfortable and quiet and had a good sized bathroom.
All in all it was a lovely holiday in spite of the changing weather!
Will we return? absolutely. less
Marino P, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this review
Thank you for your comments and I am very pleased you had a good time during your stay with us.
Although we cannot always guarantee an upgrade, (especially from June to September the most busy time) when we are notified of a special occasion and there is availability, it is as much our pleasure to deliver the surprise, as I am sure it is to be on the receiving end of it. I am delighted to learn that we were able to thrill you in this way and that your stay was a success.
Looking forward to welcome you again