Stunning views of The Clyde, and Golf course but not my 'bag'.
Arrival was confusing. No one to help us with luggage and all round a poorly managed hotel.
Staff are lovely but need more training, restaurant doubles up as breakfast room complete with murky windows to view what is an amazing view of the area. Can someone just get a good window cleaner!
An array of Fawlty Towers style service in the bar and restaurant, grubby dining room carpet where people had dropped food and no one had bothered to clear as they went by, disorganised dinner service. We booked for 8pm, finally got our table, yes we were a group, at around 9.15, so starters came along around 10pm. Not ideal.
Overall, this hotel has undergone a new owner, who IS investing in amenities, but first, you must have a fully trained management team in place to execute your desire of a top notch Golf resort and spa.
The annex in which we stayed was a short DRIVE from reception or you could navigate the stairs, corridors, more steps, more doors then eventually arrive at reception where the bar is stunning, but not well placed or used!!?
A golf buggy would be a benefit to take people to this gorgeous bar from the annex!
Reception area is lovely. Untrained staff but in appearance, lovely.
Our room safe, along with other guests was faulty so we would all become aware the code was the same in each room! Such a poor show. And a security error!
The rooms HAD been decorated to a very high standard, but electric wall heaters??? Really?
All functional as a room to sleep but just not 'there' yet.
Oh and I'm still waiting for my iPhone charger to be posted. Two weeks now! I'll just go buy a new one!
So, as you'll gather, not my fave place, or a place that I'd return to.
Sorry, it needs someone older than 17yrs old to be a manager and get things done! less