Genetti Hotel, SureStay Collection by Best Western

200 W Fourth Street, Williamsport, Pennsylvania, 17701-6155, United States
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Genetti Hotel, SureStay Collection by Best Western

The Genetti Hotel, SureStay Collection by Best Western, located in the heart of Downtown Williamsport is the areas premier hotel and conference center! We are known for our historic charm, offering attractively decorated, traditionally styled guest show more

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Check-in & Check out15:00:00 | 11:00:00
200 W Fourth Street, Williamsport, Pennsylvania, 17701-6155, United States

Reviews of Genetti Hotel, SureStay Collection by Best Western

Traveller Overview:
4.0 Rating: 731 reviews
Excellent 55%
Very Good 26%
Average 8%
Poor 5%
Terrible 4%
Rating

vzz2, wrote review 08/10/2020

Quaint, but with concerns.

The hotel has unique old style character but the rooms, while nice and large, were a bit outdated. There were several maintenance issues that should be addressed such as ceiling tile blowing out of i... more

Rating

borquist12, wrote review 21/09/2020

Vintage Hotel

This hotel has exceptional character and an excellent location. One of the tallest buildings in Williamsport it had wonderful views overlooking the city. The convenience near so many things to do ma... more

Rating

476glennaw, wrote review 08/09/2020

Quaint, with some concerns

Rooms were quaint, but a bit outdated. Very few guests were wearing face coverings, and some staff were either not wearing them properly or not at all. The face covering rules were not the least bit e... more

Owner Response
Miranda Kujawa, General Manager at Genetti Hotel, SureStay Collection by Best Western, responded to this review
Hi 476glennaw- Thank you for reviewing your stay with us on Tripadvisor. While I am quite saddened to read that you found our historic hotel outdated, I am pleased to inform you that we have renovations planned ahead of our 100-year anniversary in 2022. The great mask debate is a challenge for all hotels in regards to guest enforcement but our staff should be wearing them properly 100% of the time which we constantly reinforce. We hope to see you on your next trip to our area.
Rating

sgprusky, wrote review 08/09/2020

DO NOT GO HERE IF YOU HAVE COVID CONCERNS

COVID: Here's the bad (the good will follow) Despite signs saying masks to be worn in public spaces, more than half the guests and most of the staff were maskless. When asked, one front desk person... more

Owner Response
Miranda Kujawa, General Manager at Genetti Hotel, SureStay Collection by Best Western, responded to this review
Hi sgprusky- Thank you for reviewing your stay on Tripadvisor. You are correct that our staff should be wearing masks all the time in addition to following all Covid 19 safety precautions we have put in place. I can assure you that our rooms are cleaned thoroughly and I have shared your comments with our housekeeping department so they can address the concerns directly. I loved your compliments, thanks again!
Rating

Gayle J, wrote review 20/08/2020

Historic, beautiful hotel

This historic old hotel is a great place to stay when in Williamsport. Clean, friendly staff. Easy to walk to historic district, "millionaire's mile", lots of restaurants and shops. Corona virus pr... more