Galaxy Beach Resort, BW Premier Collection

Laganas, Zakynthos, 29100, Greece
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Galaxy Beach Resort, BW Premier Collection

The Galaxy Beach Resort, BW Premier Collection is located right on the most beautiful beach of the Ionian Sea, Laganas Bay, offering a most scenic view and ideal base, from which to explore Zakynthos Island!

Surrounded by beautiful gardens,
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Pets not accepted
Check-in & Check out14:00:00 | 12:00:00

Reviews of Galaxy Beach Resort, BW Premier Collection

Traveller Overview:
4.0 Rating: 440 reviews
Excellent 33%
Very Good 38%
Average 17%
Poor 7%
Terrible 2%
Rating

896laurenw, wrote review 15/12/2019

Lovely hotel but room to improve

We stay at this hotel every year without fail, reception staff are friendly, rooms in the blocks are amazing, worth paying the extra! Only thing i can fault is the food, not enough choice for what was... more

Owner Response
ZantePark R, Operations Manager at Galaxy Beach Resort, BW Premier Collection, responded to this review
Dear Guest, Thank you for being one of our loyal guests and for taking the time to review the Galaxy Beach Resort. We do try hard to provide many food choices on our buffet by providing 14 Day rotational options to meet most tastes. We will take your comments under consideration and try to improve the variety. We take great pride in the location of the Hotel and are pleased to read that valued guests like you feel the benefits of the prime location. We thank you for staying at the Galaxy Beach Resort and hope to welcome you soon. Best regards
Rating

Phillys848, wrote review 22/10/2019

Family holiday

Spent an amazing week here 14-21 October . Some facilities were not available due to the lateness in the season, but this did not spoil our holiday. Plenty of choice of food on the all inclusive at ev... more

Owner Response
ZantePark R, Operations Manager at Galaxy Beach Resort, BW Premier Collection, responded to this review
Dear Phillys, Thank you for sharing your experience from your recent stay at the Galaxy Beach Resort. It is gratifying to read that your overall experience exceeded your expectations and that our services and facilities as well as the hotel location met our standards. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back at our resort next year. Kind regards
Rating

jaksif, wrote review 09/10/2019

Amazing beach view

Hotel bars view is amazing. In the bar is coctails for free. Standart room is very small, very bad sound insulation, hears another roommate! it interferes to sleep. We don’t give lunch box. Food not g... more

Owner Response
ZantePark R, Operations Manager at Galaxy Beach Resort, BW Premier Collection, responded to this review
Dear Guest, It is great to read that you have found the Galaxy Beach Resort to provide amazing views and well positioned bars, allowing you to take advantage of the stunning setting. It is disappointing to read that we were not the perfect fit for you and that you have left the hotel with your expectations not being fully met. We appreciate your feedback and we are always happy to review guests comments for improvements to our facilities and services. We hope to have the opportunity of welcoming you again soon. Kind regards
Rating

Matt B, wrote review 08/10/2019

World Class Resort

Wonderful world-class resort right next to the sea. Beautiful pool & beach. Rooms are very clean. I had 2 rooms facing the sea. They all have balconies. Breakfast & dinner buffet is wonderful. Love t... more

Owner Response
ZantePark R, Operations Manager at Galaxy Beach Resort, BW Premier Collection, responded to this review
Dear Matthew, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back to the Galaxy Beach Resort in the nearest future. Best regards
Rating

Mary B, wrote review 04/10/2019

STAYED AT BETTER 4* RATED HOTELS

On arrival we were allocated a very small in area a quite dark room with the balcony facing another block of rooms directly opposite. We came to use the bathroom which had two sinks, on turning on the... more

Owner Response
ZantePark R, Operations Manager at Galaxy Beach Resort, BW Premier Collection, responded to this review
Dear Mary B. Thank you for taking the time to give us your feedback. We are committed at providing high standard services to our guests and for this reason we are very sorry to learn that you have left our hotel with your expectations not being fully met. We appreciate your comments about the efficiency of our cleaning staff and will make certain to share with them. Since we have no records, we would have liked to have been informed about all your inconveniences during your stay. so that we could have helped you to enjoy your time at the Galaxy Beach Resort. Please be assured that we will share your impressions with the relevant departments in line with the main goal to achieve the highest levels of customer comfort. We sincerely hope that we will one day be able to welcome you back to our hotel and have the chance to demonstrate the guest service that is typical the hotel.. With our best wishes