Executive Residency by Best Western Nairobi

Riverside Grove, Off Riverside Drive, Nairobi, 00100, Kenya
based on 134 reviews Trip Advisor Logo
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Executive Residency by Best Western Nairobi

Situated in a prime location, along Riverside drive, the Executive Residency by Best Western Nairobi offers an upscale, serene place to call your home. Discover these luxurious and fully furnished apartments while you are on your business trip, relo show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
Riverside Grove, Off Riverside Drive, Nairobi, 00100, Kenya

Reviews of Executive Residency by Best Western Nairobi

Traveller Overview:
4.5 Rating: 134 reviews
Excellent 63%
Very Good 30%
Average 3%
Poor 1%
Terrible 0%
Rating

mahaji63, wrote review 16/01/2021

Review of Best Western Executive Residency

For 90% of my hotel stay in Nairobi, I settled for BW Executive Residency, a clear indicator of preference. Service, location and ambience is a combination that endeared to me despite having other opt... more

Owner Response
Bilha Kirigi, Guest Services / Front Office at Executive Residency by Best Western Nairobi, responded to this review
Dear Mahaji, Receive greetings from The Executive Residency by Best Western family and thank you for taking time to give us such a wonderful review.We are humbled to know that we are your preferred choice of accommodation. Our desire is to meet the hospitality needs of our guests, and for this reason we are looking forward to giving you another pleasurable stay soon because this is what brings us joy and satisfaction. It is always a delight to have you with us, and we appreciate your loyalty to our brand. Warm regards
Rating

TravellingJane1, wrote review 02/01/2021

Pleasant ‘home away from home’

We stayed at the Executive Residency for 4 nights. Our apartment was bright, spacious, clean and well appointed. massive kitchen with coffee machine and all equipment. One of the bedrooms, which had t... more

Owner Response
Dorcas Kamau, Guest Services / Front Office at Executive Residency by Best Western Nairobi, responded to this review
Dear Jane, Receive greetings from Executive Residency by Best Western. Thank you for taking your time to give us a detailed feedback. We are delighted to see you had a pleasant experience with us. Your words of appreciation will be passed on to the entire team. We look forward to hosting you again soon. Warm Regards, Dorcas Kamau
Rating

manpetergithinji, wrote review 16/11/2020

Peera The Rock

Loved the welcome right from security, very courteous fellows, receptionist Faith and Bilha very knowledgeable and helpful, the housekeeping guy late at night, the waiter serving breakfast. ASANTENI S... more

Owner Response
Eve Wainaina, Guest Services / Front Office at Executive Residency by Best Western Nairobi, responded to this review
Dear Peter Githinji, Greetings from Executive Residency!!Thank you for staying with us and taking time to give us such a wonderful review.We are humbled to know that you enjoyed your stay with us as our satisfaction comes from knowing that we have met our guests' expectations. That you have taken note of the exceptional service delivery from our associates is something that we are proud of and will definitely share your compliment with them.We look forward to hosting you again in the near future and giving you another memorable experience. Warm Regards,
Rating

davionsamuels, wrote review 09/11/2020

Nairobi finest

Service service service the staff here could not do enough to make sure that your stay is very comfortable and happy rooms are fully equipped with all the amenities that you will need the apartment ar... more

Owner Response
Guest Relations ExecutiveResidency, Owner at Executive Residency by Best Western Nairobi, responded to this review
Dear Davion, Receive greetings from The Executive Residency by Best Western. Thank you for staying with us and giving us such a heart warming review. Our desire is to meet the hospitality needs of our guests, and we are delighted to know that we got it right with you. Thank you for taking note of exceptional service delivery from our associates as our joy comes from delivering a superior guest experience!! We are looking forward to seeing you again soon for another memorable experience!! Warm regards, Bilha Kirigi
Rating

mariamonyangi, wrote review 03/11/2020

Amazing Stay

Was there with family and we had an amazing stay staff are very friendly...Most especially Faith and Ann at the reception were very helpful. Keep up the good work. we shall definitely be back! Rooms a... more

Owner Response
Guest Relations ExecutiveResidency, Owner at Executive Residency by Best Western Nairobi, responded to this review
Dear Mariam, Greetings from The Executive Residency by Best Western, and thank you for choosing to stay with us. Hosting you was a pleasure, and knowing that we met your hospitality needs is humbling. We are excited about your compliment to our associates, and are looking forward to seeing you again soon, for another memorable experience!! Warm regards, Bilha Kirigi