Executive Residency by Best Western Nairobi

Riverside Grove, Off Riverside Drive, Nairobi, 00100, Kenya
based on 131 reviews Trip Advisor Logo
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Executive Residency by Best Western Nairobi

Situated in a prime location, along Riverside drive, the Executive Residency by Best Western Nairobi offers an upscale, serene place to call your home. Discover these luxurious and fully furnished apartments while you are on your business trip, relo show more

For meetings and events enquiries please call 0844 387 62 40

Pets not accepted
Check-in & Check out14:00:00 | 10:00:00
Riverside Grove, Off Riverside Drive, Nairobi, 00100, Kenya

Reviews of Executive Residency by Best Western Nairobi

Traveller Overview:
4.5 Rating: 131 reviews
Excellent 64%
Very Good 29%
Average 3%
Poor 1%
Terrible 0%
Rating

manpetergithinji, wrote review 16/11/2020

Peera The Rock

Loved the welcome right from security, very courteous fellows, receptionist Faith and Bilha very knowledgeable and helpful, the housekeeping guy late at night, the waiter serving breakfast. ASANTENI S... more

Owner Response
Eve Wainaina, Guest Services / Front Office at Executive Residency by Best Western Nairobi, responded to this review
Dear Peter Githinji, Greetings from Executive Residency!!Thank you for staying with us and taking time to give us such a wonderful review.We are humbled to know that you enjoyed your stay with us as our satisfaction comes from knowing that we have met our guests' expectations. That you have taken note of the exceptional service delivery from our associates is something that we are proud of and will definitely share your compliment with them.We look forward to hosting you again in the near future and giving you another memorable experience. Warm Regards,
Rating

davionsamuels, wrote review 09/11/2020

Nairobi finest

Service service service the staff here could not do enough to make sure that your stay is very comfortable and happy rooms are fully equipped with all the amenities that you will need the apartment ar... more

Owner Response
Guest Relations ExecutiveResidency, Owner at Executive Residency by Best Western Nairobi, responded to this review
Dear Davion, Receive greetings from The Executive Residency by Best Western. Thank you for staying with us and giving us such a heart warming review. Our desire is to meet the hospitality needs of our guests, and we are delighted to know that we got it right with you. Thank you for taking note of exceptional service delivery from our associates as our joy comes from delivering a superior guest experience!! We are looking forward to seeing you again soon for another memorable experience!! Warm regards, Bilha Kirigi
Rating

mariamonyangi, wrote review 03/11/2020

Amazing Stay

Was there with family and we had an amazing stay staff are very friendly...Most especially Faith and Ann at the reception were very helpful. Keep up the good work. we shall definitely be back! Rooms a... more

Owner Response
Guest Relations ExecutiveResidency, Owner at Executive Residency by Best Western Nairobi, responded to this review
Dear Mariam, Greetings from The Executive Residency by Best Western, and thank you for choosing to stay with us. Hosting you was a pleasure, and knowing that we met your hospitality needs is humbling. We are excited about your compliment to our associates, and are looking forward to seeing you again soon, for another memorable experience!! Warm regards, Bilha Kirigi
Rating

muxm2003, wrote review 22/10/2020

Muchiri

Great service,great amenities.My children enjoyed the swim in the warm pool on a cold chilly morning.The rooms were spacious and the kitchen well stocked.Great service at the reception.Have more varie... more

Owner Response
Guest Relations ExecutiveResidency, Owner at Executive Residency by Best Western Nairobi, responded to this review
Dear Muchiri, We hope you are well and thank you for taking time to share your experience. Our desire is to give you a home away from home, and we are excited to know we achieved this, and that your children enjoyed swimming on a chilly day!!! In regards to breakfast, our Executive Chef is working on more varieties as you said, so that we can deliver a superior guest experience for you and other guests in the future. Your compliment to our associates is very well noted, and we are looking forwarding to hosting you again soon!! Warm regards, Bilha Kirigi
Rating

JayBirdinFlight, wrote review 21/10/2020

Great value for money

Great staff, good location, great food and very spacious rooms. If the hotel can improve the internet speeds, it's a true gem. Pool and gym are good. I especially like the spacious rooms and the patio... more

Owner Response
Guest Relations ExecutiveResidency, Owner at Executive Residency by Best Western Nairobi, responded to this review
Dear Joy, Receive greetings from The Executive Residency by best Western Team, and thank you for taking time to give us feedback. Our joy and satisfaction comes from meeting the hospitality needs of our guests, and therefore we are excited to know that you had a pleasant experience. We are working tirelessly to improve our internet so that we can deliver a superior guest experience for you and other guess in the future. Looking forward to hosting you again soon. Warm regards, Bilha Kirigi