Beautiful hotel ... but not for holidaymakers!
06/09/2018 Neil W, Cheltenham, England, United Kingdom
This is a fabulous property in many ways ... nice interiors and beautiful grounds (if you can use them!) The room and bathroom were very good. The breakfast service was very friendly and the food ava... more
This is a fabulous property in many ways ... nice interiors and beautiful grounds (if you can use them!) The room and bathroom were very good. The breakfast service was very friendly and the food available was good without being exceptional.(there was fresh fruit!). We loved nearby Paestum and the countryside of Campania ...But ..
The Booking.com description is totally misleading in a number of ways. First, this is not really a hotel - it is an events (weddings/birthdays) centre. There are beautiful facilities but not for hotel guests! If yo want a pool with loungers to relax, or a seat in the garden p forget it! There were large weddings every day. We never saw the pool used at all! Sometimes even the car park was full or access was difficult. Even sitting on the balcony was difficult due to noise etc. And the noise - loud music etc went on to 11 or 12; some of event guests were also noisy at night in the hotel.
The beach is NOT a 3 minute walk away - 10-15 minutes; 4 minutes by car - there is a hotel bus shuttle but at limited times. Even the hotel beach which is very nice (BeachClub 93) has functions and so you can asked to leave or unable to use the restaurant there . There is NO restaurant in in the hotel. The hotel is NOT a short walk from Paestum but a 10-15 minute drive. You need a car. There is no real town centre other than nearby Laura or Capaccio Stop ...
There were no English-language TV channels available, less
esplanadepaestum, Responsabile relazioni pubbliche at Esplanade Boutique Hotel, BW Premier Collection, responded to this review
thank you very much for taking the time to post a comment about your experience at Esplanade Boutique Hotel in Paestum. We are pleased to learn that you enjoyed Paestum, the location and the breakfast as well.
We are sorry to read that your stay did not meet all your expectations. Anyway, the Esplanade Boutique Hotel is only 150 meter far from the Beach (you can also see by using Google Maps) and our Beach Club 93 with private beach and pool is available for our guests: a lovely and relaxing place. That's why we really hope that you will give us another opportunity to better serve you in the future!
Again, thank you for your feedback: we will do our best to improve on our services.