Eccleston Arms, BW Signature Collection

Omg black pudding scotch egg…!!!! I’m a chef , from Lancashire !!! My god that starter was tasty and cooked perfectly ! Loved the twist on it . Been coming for years but that was divine !! Well done guys and gals (I hope ) The big jug of cream with dessert was drunk nearly too . Lovely night . Thank you . less

The room was amazing. Clean and very big. It was super modern and exceeded our expectations however was very disappointed on our arrival. Manager/owner was unfriendly and despite checking in over an hour after check in time our room still wasn’t ready. Was offered a drink while we waited which we thought should have been complimentary but wasn’t then no one came to notify us when it was ready. Customer service skills could definitely do with improvement. less

Was in St Helens overnight and too the opportunity to stay and catch up with family members who live nearby. Upon arrival I was warmly greeted and from that moment on every staff member I encountered was friendly and super efficient, I ate dinner in the bar and breakfast the following day in the dining room and both were delicious, good value and catered for my vegetarian diet. I had drinks in the bar in the evening and this is a pub that is obviously popular with the locals, there was entertainment in the late evening and a great atmosphere. My room was spotlessly clean and the bed very comfortable, although a little warm for my liking. The location is perfect for town, has good links and parking was free and plentiful. The next time I am in the area , I will undoubtedly stay here again as it was so good, thank you less

A great find. Evening meal was 5* restaurant quality - one of the best steaks I've had in a long time. Room was nicely appointed - boutique style and very nice (shower too small if I'm being picky). Breakfast - excellent again, properly cooked to order and a decent size cup of coffee. Great value too. Would stay again - in fact have already booked for another stay in a few weeks. less

We had a lovely evening and night here last weekend. A wonderful welcome from the staff, and were shown up to a lovely quiet room with en-suite. The decor and style was modern luxury and the bed incredibly comfortable. The dinner menu was really extensive, making it super hard to choose from an array of tempting dishes! Very generous portions and reasonably priced for what we chose. I wouldn't hesitate to recommend this place, and the location is handy for getting into the city centre, as well as getting to the M6. Liz and David. less