Located approx. 30 mins. drive from SOF airport. Hotel offers shuttle, which we would have used if we knew.
The City hotel is not in the city centre, but it does not take long to go there by tram, by foot or taxi. You are a few minutes from the Nevski cathedral. There are a few takeaways, kiosks and 2 cafees near the hotel.
The hotel has 2 wings, A+B. Small lobby area with lobbybar, sitting area outside. Ground floor offers meeting facilities, business centre (PC and printer) and Italian restaurant with indoor and outdoor seating. No bellboy service.
Allthough requesting a high floor We were located in the B-wing on the 1st floor. Good size room, carpeted, comfy doublebed, clean linnen, Sat.TV, minibar, safe, coffee/tea&kettle. Even the aircon was off, cold air was coming out which made me freeze during the night. (extra downs provided). Bathroom of good sized, Tub was really tall and not easy to get in and out if you are an older person. Waterpressure a bit wobbly. Lights at the mirror could be improved. Room cleaned everyday, cleaning staff seemed friendly, but shouting in the corridors and slamming doors when trying to rest.
Wifi worked fine everywhere, and the hotel was clean.
Breakfast served from 7am with cold and hot items, all fresh and well prepared. Unfortunately the coffee is not good and 1 machine is not enough when the place is busy. We had a few dinners in the restaurant, all fresh and well prepared. Prices high scale, but still prices in Sofia are quite reasonable. As a diamond client we had 10% off the restaurant bill. Some days we were able to add the bill on the room, some days not!? One evening there were a private party in the restaurant, which meant that we could not use the courtyard or the restaurant, but we could hear the loud music until midnight in our rooms. Travelling with my elderly mother it would have been nice with a warning.
We did find staff friendly and helpful, but would probably choose another hotel next time when in Sofia. less