Our first visit to this hotel, it was recommended to me by a friend. We were there for my husbands birthday and there was a box of chocs and a note for my husband in the room, a lovely surprise. The r... more
Our first visit to this hotel, it was recommended to me by a friend. We were there for my husbands birthday and there was a box of chocs and a note for my husband in the room, a lovely surprise. The room was lovely and quiet and contained all the necessities, kettle and tea and coffee, iron and ironing board, bottled water and hairdryer. The bathroom was fine, however the shower was a fixed head and very dated. The water when washing both in the bath and at the basin was extremely hot. We ate in The Green Room Restaurant on both nights which was lovely. The sirloin steak was cooked to perfection, it melted in the mouth. The chocolate fondant was a decadent dessert. Breakfast was good on both days, staff cleared the plates away efficiently and always polite and with a smile. I used the spa for a pedicure which was excellent, I felt very pampered and the beauty therapist was very friendly and made me feel welcome. The hotel is in a good location, we visited Kendal, Grasmere and Coniston Water very easily. I would recommend this hotel and my husband and I fully intend to stay again in the future.
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review
Many thanks for your feedback.
Your review makes for a fantastic read and I'm sure others will agree. We are constantly looking for ways to improve what we do, to stand out from our competition. A big part of what we do is down to our hard working team, so I will share your kind words with them.
Thank you for recommending us and we look forward to welcoming you back to the hotel.