Castle Green Hotel in Kendal, BW Premier Collection

The hotel itself is nice with lovely gardens. Upon entering the garden view room we were surprised at how small it felt, especially the tiny shower. Directly opposite the lift meant we were woken in the morning 2 days running. The garden view was ok but not worth the uplift in price in our opinion. I asked if other rooms were available to move into but no other rooms were available and was just left with a like it or lump it attitude. For 3 nights we just accepted the room for what it was. On the plus side, the tv is big, fan was provided and the refreshments left were great. Small details like crack in sink, marks on ceiling and the most annoying toilet flusher ever totally let down this room but i suppose thats wear and tear. The breakfast in the morning was fantastic and the service friendly and superb, always seated promptly and polite servers. Food was of good quality and alot locally sourced. The spa facilities looked good and a great gym there, though busy at times. As for food, the restaurant on site was simply superb but thats a seperate review. We wasnt impressed with the pub outside for price and food. Overall castle green deserves the 4 but there are improvements to be made. Happy holidays Lee less

Stayed for only one night, Friday 10 August. Would have loved to stay longer! Check in friendly and efficient, no problem parking near the hotel entrance. Our room on the second floor was spotlessly clean and had everything we needed. Room not huge but adequate, large TV, lovely bedding, fluffy towels, hanging and drawer space, tea making facilites. Had a quick dip in the lovely pool before dinner, massage jets in the pool and a great steam room too. Dinner was fantastic, we are foodies and we couldn't fault it! We chose the tasting menu which was excellent value, all the food was well cooked and presented, the lamb was outstanding! We had a brilliant night's sleep, disturbed quite early by early risers opening and closing their doors. There was a coach party in the hotel that was departing at 8am, in my experience sleep is almost always disturbed by something when staying in a hotel so nothing you can do about that except go to bed earlier! Breakfast the following morning was excellent, plenty of fresh fruit, full English breakfast cooked by a friendly chef and some lovely breads. The staff in this hotel seem very happy in their work, this results in happy guests! Had a quick walk round the grounds, very well kept with many different plants, as opposed to the usual 'car park planting' seen in hotel grounds. Keep up the good work Castle Green Hotel, we'll be back! less

A really nice hotel with good facilities in a nice location stayed for 2 nights for a mini break and I have to say the staff from the reception to the waiters and waitresses to the guys in the gym were absolutely fantastic what a great team . The breakfast was fabulous and a great choice of full English to continental with fruit juices and lovely teas and coffees..had a enjoyable stay .. Well done less

Stayed here for a couple of nights as part of my birthday celebrations and we were not disappointed. Rooms are very clean, spacious and well presented. We ate both in the lounge and at Alexander's and couldn't fault the food or service in either. It was beautiful. The choice at breakfast was plentiful and included everything from pastries, yoghurt, fruit and cereal to a full cooked breakfast buffet. Fantastic. We made good use of the pool and steam room and had looked forward to having some spa treatments, but it was fully booked. If you are planning on Spa treatments book well in advance. I'll remember to do that next time! The hotel has beautiful gardens with tables/parasols dotted around which are lovely to sit and relax at with a nice cold drink. The thing that really made this place stand out for us was the staff. Every member of staff we encountered was so cheerful and friendly and nothing was too much trouble for them. They really made our stay feel special and for that reason alone, we hope to visit again very soon! less

Seven years ago we stayed here, and liked it. This year, since we were visiting friends in the Lake District, we decided to try it again. In 2011 we found its layout a little odd, and not altogether disability-friendly, and we're now pleased to note considerable improvement on both fronts - for example, the rooms and facilities are now arranged more conventionally on three floors, and are all lift-accessible. Also, dining arrangements were more straightforward; we booked dinner, bed and breakfast, and while the breakfast was as good as we remembered, we were also very happy with the three-course table d'hote dinner, which we found excellent value for money (especially the soups). So even more highly recommended! less