Castle Green Hotel in Kendal, BW Premier Collection

Spent 2 days here midweek with my wife and immediate impressions were good.. The hotel location is great with great views over Kendal from the terrace. Staff were pleasant and helpful. Downsides of the hotel, is it’s way overpriced, very expensive. Almost £500 for two nights bed & breakfast! Granted we were happy to pay, however Standard room with shower is small, NO bath, and is nothing bigger than an en-suite. Very small wardrobe space, no fridge in the room, no ironing facilities either. Food is nice enough, however for lunch and dinner there is an extremely poor menu with very little to choose from if your spending a few days here and intending to dine here and not venture into Kendal. Menu was printed on an A4 piece of paper!! Alexandra’s bar is closed. All in all considering the cost, it’s not value for money and won’t be back. Very dissatisfied and disappointed. less

I stayed here lastnight with my partner. I have to say that the staff and facilities couldn’t be faulted. I was especially pleased that my double bed was not 2 single beds pushed together as if often the case. Unfortunately I didn’t sleep a wink. Tere was also a large wedding happening where the music did not turn off until around 11:30pm. At this time a lot of the guests must have come to bed as there was a lot of door shutting, water running, chatting, laughing etc. Basically either the guests were disrespectful or the walls are paper thin. This continued until 1:30am where I phoned reception to ask if they had any earplugs. We visited the lakes to have a long weekend of walking so I was not best pleased at this point, anytime before midnight I didn’t mind so much but this was taking the mick. The hotelier informed me there was no ear plugs, so I asked if he could do a patrol. Sadly, the noise continued. I think I got to sleep just after 3:30am. Just disappointing. I mentioned this to reception upon checking out but they didn’t seem very apologetic or offer any form of compensation. We paid £250 for this 1 night plus breakfast AND expensive drinks in the bar. Overall, I can’t give this hotel a 1 star as the staff were nice, facilities were good, steam room was a lovely temp which is rare, and view is great. Sadly, I can’t give more than 2 star as for £250 I would have expected to sleep. less

We stayed at the hotel for 2 nights and headed into Windermere and conniston. Had a room with a balcony and a view. Room was nice - quite pricey but the location was worth it. Can highly recommend the great breakfast! less

We recently had our day’s wedding at the venue and stayed for a couple of days, the staff were extremely friendly and attentive, and nothing was to much trouble. The food was great and hotel and grounds glorious. less

A dark, dingy, small, but clean room. Slept brilliantly on the first night, but as soon as someone stayed next door we heard every light switch, every toilet break, every whistle, and every conversation as he kept swearing in his phone all night. The breakfast was very mediocre and overcooked on our 2nd day. Although the evening meal was very nice. The on-site pub lacked any character but it was nice to sit outside with a pint. Close to the motorway and only a 20 minute walk from the centre of Kendal, or a bus stop a quick walk away. Wouldn't rush back. Poor value for money. less