Me and my friends had booked this hotel for July 22 in preparation for our friends wedding. We all received emails a few days ago requesting to cancel for free, or if we wanted to keep our booking we could ignore the email. One of my friends enquired about this as it seemed unusual, and in response all our rooms had been cancelled! When reading the reviews on trip advisor it looks like this has happened to a lot of people. I rang the hotel directly and asked if they had my booking, which they could not tell me and a ‘manager’ was supposed to be ringing me back, still haven’t got that call. I don’t usually leave reviews but the thought of us turning up for a wedding weekend to be turned away at the door with nowhere to stay is devastating when you have a booking confirmation, so would not want this to happen to anyone else. We were lucky for figuring this out before and enquiring further, luckily managed to get booked in at the travel lodge. Thank god for these reviews or we would have ignored the email and assumed everything was okay with our booking!! Avoid!!!! less