Guests at a wedding with an overnight stay.
Arrived at 11.30am - and of course the rooms were not available. We had called twice before to alert the hotel that we would be arriving for the wedding and needed somewhere to change. They did say they would do their best - and with just half an hour before the service began we were allowed access to the room.
If you are a "bath" person - do check in advance when booking as many rooms are shower only. We had specifically requested a bath - and we got it!
A nice, spacious room - sadly no air conditioning or fan and the weather was blistering hot. They had left all the windows wide open, even in the bathroom but unfortunately there was little breeze to help. Tea and coffee making facilities in the room - which I feel is a good plus point, and a safe. (Ours did not work but we did not alert reception because we were rushing to get changed and ready for the wedding.) No porters were in evidence to show us our room and a passport might have been a good idea to find it! The hotel is full of character, old but in need of some TLC. Sadly there are no lifts and you find that you go up a set of stairs, through a fire door, down stairs, along a corridor, through more fire doors, up stairs, round and down stairs, left and right, past meeting rooms etc before arriving at your room. *Best to check the location of your room if you have any mobility problems as it is not an easy treck - certainly not where we were.
The guests were already in the room when we arrived - and that was after reversing the down stairs, up stairs, corridors, fire doors, more steps, more corridors, more fire doors and back down to reception - only to find the room was up two flights of stairs - and yes - you guessed - through more doors!
The hotel had laid the room out well and the chairs were decorated with seat pads, covers and pretty bows. Another plus point for this.
Following the service we were directed out of the room - back down the corridors etc and down stairs to go into one of the many bars. We were able to access the terrace from here and the views over the golf course were lovely. The gardens are maintained - but sadly they had allowed cars to park on the lawns right in front of the hotel - where the photographer was going to take group and family pictures!
Not all the tables outside had an umbrella to shade us from the heat of the sun - which was a shame.
Photographs done - we were directed back inside - and yes - yet again back up stairs to the room where our Wedding Breakfast was to be served.
Again nicely presented and I have to say - an excellent meal followed.
Crayfish and prawn tian with seafood sauce & brown bread - this was delightful and was a very big portion, Minestrone soup to follow with parmesan croutons, I passed mine to hubby as this was a bit rich, very, very thick and filling for me. Next was pot roast lamb shank - cooked perfectly and falling off the bone - but succulent - not dry at all. This came with sautéed potatoes and roast vegetables. Dessert was an individual apple tarte tatin with vanilla ice cream - this too was a success - well presented and tasty and not too large. Fresh coffee and petit fours to end. For hotel food I would say this was extremely good.
After the meal we were once again shipped out along the corridors, through doors, and downstairs!!! Guests with limited mobility really struggled as there are no lifts for the access route we had to repeatedly take.
Time to socialise, relax and make use of the swimming pool for a few hours before we had to go back up stairs - YET AGAIN - for a well laid out buffet supper.
There was various functions going on, business meetings up and downstairs, residents and people coming in to dine plus a variety who were using the leisure facilities and wandering through the hotel, the bars and outside on the terrace - in their fluffy big white dressing gowns as provided by the hotel.
In summary - a nice hotel but if you are thinking of booking a function at all - do please check where the room is and its accessibility or you could be very disappointed with the distance you have to travel, all the stairs, corridors and fire doors.
Several of us are going to return - but will be going to meet up for a meal. This will be served in one of the many dining rooms - DOWNSTAIRS. And I have no doubt the food will be very good.
Our bedroom was very hot - so do request a fan if there is not one in the room.Unfortunately we were located near the bottle waste bins. Sometime before mid night they wheeled out a trolley full of bottles and from the noise and banging these were dropped one by one into the recycle bin - bang, crash, bang crash on and on.
This probably sounded worse because we had got all our windows open because of the heat - worth knowing if you want a peaceful nights sleep.
I am sorry that this sounds alarmingly negative for me - but I am writing it as it happened and the pitfalls could make or break someone's special day. less